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Fire and Ice Service Truck

Furnace Repair
in Columbus, OH

Highly trained, factory-certified service technicians can assess and diagnose furnace performance issues and provide you with a full repair estimate before starting the work.

The furnace strives on the delicate balance of efficiency and functionality. There are many specialized tools and skills required to perform routine service, repair, and maintenance. Our technicians are professionally trained and experienced in diagnosing and repairing all brands of furnace units, including gas and electric appliances.

Once our technicians have diagnosed your system issues, they will give you a detailed report of the problem and the recommended repair. You will know the cost of the technician performing the repair. There are no surprise costs or hidden fees; all our work is done with flat-rate pricing.

Common Furnace Problems

Furnace Not Heating

Your furnace runs but the air coming out isn't warm. This can be caused by a faulty thermostat, a tripped limit switch, or a problem with the gas supply.

Ignitor Failure

You hear clicking but the furnace doesn't light. The hot surface ignitor or pilot assembly has failed and needs to be replaced to restore heating.

Flame Sensor Failure

Your furnace starts, runs for 3-5 seconds, then shuts off. A dirty or failed flame sensor can't detect the burner flame, so the control board shuts down the system as a safety precaution.

Short Cycling

Your furnace turns on and off frequently without completing a full heating cycle. This can be caused by an oversized unit, a dirty filter, or an overheating heat exchanger.

Cracked Heat Exchanger

A serious issue that can allow carbon monoxide to enter your home. Symptoms include a yellow or flickering burner flame, soot buildup, or a strong unusual odor when the furnace runs.

Blower Motor Failure

The furnace heats but doesn't push warm air through your ducts. A failing blower motor may make grinding or squealing noises before it stops working entirely.

What to Expect During a Repair Visit

1

Schedule Your Service Call

Call us or book online. We'll confirm a service window that works for your schedule and dispatch a technician to your home.

2

Diagnostic Assessment

Our technician performs a thorough inspection of your furnace, identifies the root cause of the problem, and explains what they've found in plain language.

3

Transparent Estimate

Before any work begins, you'll receive a detailed estimate with the cost of parts and labor. We use flat-rate pricing with no surprise fees, and we won't proceed without your approval.

4

Complete the Repair

Once approved, we complete the repair and test the entire system - including a carbon monoxide safety check - to verify everything is operating correctly before we leave.

5

Follow-Up

All repairs come with a one-year warranty on parts and labor. If you experience any issues after the repair, we'll come back and make it right.

Should You Repair or Replace Your Furnace?

Consider a Repair If:

  • ✓ Your furnace is less than 15 years old
  • ✓ This is the first major issue you've experienced
  • ✓ The repair cost is less than half the cost of a new system
  • ✓ Your energy bills have been consistent

Consider Replacing If:

  • ✗ Your furnace is 20 years old or older
  • ✗ You've had multiple repairs in recent years
  • ✗ You have a cracked heat exchanger
  • ✗ Your system is 80% AFUE or lower (rising gas costs make efficiency matter more)

Not sure which option is right for you? Our technicians will give you an honest assessment during the repair visit.

Learn About Furnace Installation →

Carbon Monoxide & Your Furnace

Gas furnaces produce combustion byproducts that are normally vented safely outside your home. When something goes wrong, carbon monoxide can become a risk.

Cracked Heat Exchanger

The most common cause of furnace-related CO exposure. A cracked heat exchanger can allow combustion gases to mix with your home's air supply. Our technicians inspect for cracks during every repair visit.

Warning Signs

A yellow or flickering burner flame (should be steady blue), soot buildup around the furnace, a strong unusual odor, or excessive condensation on windows near the furnace.

Protect Your Family

Install CO detectors on every level of your home and near sleeping areas. Schedule annual furnace tune-ups that include a carbon monoxide safety test.

Emergency Furnace Repair Available 24 Hours a Day, 7 Days a Week

When your furnace breaks down in the middle of a Columbus winter, you can't afford to wait. A heating failure risks frozen pipes, health concerns for vulnerable family members, and serious discomfort. Our emergency repair service is available around the clock, including weekends and holidays.

Why Choose Us for Your Furnace Repair

We are constantly evolving and improving the way we do business.

  • 24 Hour Service

    24 hours a day, 7 days a week, and 365 days a year, you have Columbus's leading Furnace repair specialists awaiting your call!

  • We Service Your Area

    We service all of the Columbus metro, Columbus, Powell, Westerville, Grove City, Galloway, Pickerington, and more.

  • Affordable Repairs

    After diagnosing the system, your technician will verify the repairs and cost before they perform the work. There are never any surprises at the end of the service!

  • One-Year Warranty

    We stand by our work by offering a one-year warranty on all our repairs and extended repair warranties for our Maintenance Agreement holders.

  • Training

    Fire & Ice's technicians go through on-going training year-round in the largest training facility in Central Ohio, also owned by Fire & Ice.

  • All Makes and Models

    Fire & Ice can repair any Furnace regardless of make and model!

  • Superior Service

    With our accreditation and A+ rating from the Better Business Bureau, you can trust that your Furnace is in good hands with Fire & Ice.

Frequently Asked Questions

Common warning signs include unusual noises like banging or squealing, uneven heating throughout your home, frequent cycling on and off, a sudden increase in energy bills, and yellow or flickering pilot light. If your furnace is blowing cold air or failing to start, contact a professional right away.
As a general rule, if your furnace is over 15 years old and the repair exceeds half the cost of a new system, replacement is usually the better investment. Our technicians will give you a straightforward assessment so you can make an informed decision. We never push unnecessary replacements.
Most furnace repairs are completed in one visit, typically within one to three hours depending on the issue. If a specialty part needs to be ordered, we will communicate the timeline clearly and work to get your system running as quickly as possible.
Yes. A clogged air filter restricts airflow, which can cause your furnace to overheat and shut down as a safety precaution. We recommend checking your filter monthly during heating season and replacing it every one to three months. This is one of the simplest things you can do to prevent a breakdown.
Warning signs of a cracked heat exchanger include a yellow or flickering burner flame instead of a steady blue one, soot buildup around the furnace, a strong unusual odor when the furnace runs, or frequent headaches and flu-like symptoms in your household. A cracked heat exchanger can allow carbon monoxide to enter your home, which is why our technicians inspect it during every repair visit and tune-up. If you suspect a problem, turn off your furnace and call for service immediately.
Yes. We offer emergency furnace repair service 24 hours a day, 7 days a week, including weekends and holidays. A furnace failure during a Columbus winter can be dangerous, risking frozen pipes and health concerns for your family. Call us at (614) 642-2236 any time for emergency service.
Furnace repair costs depend on the specific problem, the parts needed, and the age and type of your system. We use flat-rate pricing with no surprise fees. Our technician will diagnose the issue and provide you with a detailed estimate before any work begins, so you know exactly what the repair will cost and can decide how to proceed.

Become an HVAC Expert!

Prepare for your next HVAC project with educational resources from the Fire & Ice Learning Center, the most comprehensive library of residential HVAC information anywhere on the web.

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Over 3500 Reviews!
4.9 average on Google

Chris Husmann

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road. We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before, move the humidifier to the proper side of the furnace, move over the ductwork that was not put in a good location, raise our electrical box outside away from the ground, and all kinds of little things to make sure our system runs right for a long time. It's been a few months and our setup runs perfectly. You get what you pay for, and I'm glad we paid for Fire and Ice!

Emily

When the 30 year old HVAC system in our house went out Fire and Ice was recommended to me. Brad, my sales representative, showed me a comprehensive list of my options, set me up with financing make a brand new system affordable, and professionally communicated throughout the entire process. The installers, Demetrius, Willard, and Tyler, were fantastic! They were very helpful and professional throughout the entire installation process and walked us through the ins and outs of the final product. The AC works like a dream just in time for the hot summer weather and we could not be happier! Fire and Ice is our go-to recommendation for anyone seeking HVAC work.

Mary Avalos-Miller

Our complete HVAC system was replaced a month ago. We experienced a flawless, informative process from sales to installation. Bryan, our sales pro, performed a detailed anaysis of our home's size, construction & features to develop an evaluation of our HVAC needs to offer the optimum sized equipment and has returned several times since the installation to insure it's proper functioning and our understanding of the entire system. The installation was performed within 3 days of our agreement - with the crew (Jon, Daniqua & Colby) getting the old system removed (furnace & A/C) and the new system installed in a matter of hours - they even modified ductwork and rerouted some lines originally installed by our builder to increase efficiency and give the system a cleaner appearance. Another great surprise was their tenacity with the cleanup - all their work areas were left totally spotless!!! Overall the best contractor performance we have experienced in 35 years of home ownership including having 2 homes built by the area's most reputable developers. The system runs great, is quiet and can now be operated through my phone from anywhere - even if just to insure it's running while at my winter haven. Thank You Fire & Ice!

Cathy Mace

Fire & Ice was great. Our sales rep, Bryan, was excellent. He was knowledgeable, professional, and didn’t pressure us to make a purchase. Due to our experience with him, we were already planning on using Fire & Ice to replace our old AC, but during the heat wave and storms, my once limping-along-AC decided 20 years was enough cooling and decided it’s job was done. My husband had initially set the meeting with Bryan, but was out of town, leaving me to pick up the sale. Bryan didn’t miss a beat when I emailed him asking to get a new AC installed ASAP. Within two days, my install techs, Demetrius P. and Willard J. were here to install. The excellent service continued. Both were amazing and incredibly professional, even dealing with my very vocal dog with grace every time they entered my house. They completed the job in a timely manner and everything was top notch. They were mindful of the fact that I work from home, and kept noise to an absolute minimum. By the time they left, I could feel the cool air flowing once again. They even took the time to swap out my furnace filter! Loved working with them and will recommend Fire & Ice to my friends & neighbors.

Jared Petersen

The entire process of having a new furnace and air conditioner installed was awesome. Scheduling the estimate was quick and easy and I didn't have to wait on availability. The estimate was very thorough, and Bryan was extremely helpful in explaining everything. Install was just a few days later based on my schedule (they could have installed sooner) and the install technicians (Bryan, Alontae, Von) were awesome. Very professional and courteous, adhering to local health guidelines the entire time. They also had somebody come out and take photos and videos of the install so they could use it in their training. They took the time to ensure everything was installed properly (my old install wasn't). They were also very helpful to show me everything about the system and new thermostat before they left. Bryan followed up with me a week later and stopped in to check on the install. He's awesome and having a tech come out and tweak a couple things (humidifier and thermostat) to ensure everything runs properly!

Jayson Nayuki

One of my good friend’s had a great experience with Fire and Ice, so I went ahead and tried them out. Amazing customers service. Brad was awesome with walking me through the process of getting a new furnace and answered all of my questions. I will be a returning customer and recommend Fire and Ice to all. Update on furnace installed: I can not praise this company enough. The technicians Floyd and Jacob were very professional and the craftsmanship was amazing. You can tell when someone takes pride in their work. Thank you for your hard work. It’s greatly appreciated.

Bryan Wade

Bryan and Nick were true professionals. They gave me a good heads up when they were going to arrive and did a great job installing the new furnace. They made sure to keep my house clean and walked me through what they did and gave me tips on how to get the best use/life out of my furnace. Will definitely recommend to a friend.

I Daniels

The two technicians arrived exactly when they said they would, immediately began to take care of business. They had more trouble than they anticipated getting the old furnace out but still pretty much finished at the time they told me. The system and heating space were left clean and tidy. they took a few extra minutes to troubleshoot my water tank to get it to ignite which was greatly appreciated. Very nice gentleman throughout the experience and gave me a thorough explanation of the paperwork and how to use the thermostat as well. Was a great experience