HVAC Upper Arlington, OH, Furnace and AC Repair and Installation

Fire & Ice Customer Reviews: Upper Arlington, OH

Lindsey’s story below is one we’re proud of, because despite everything we do to ensure quality work at all times, no company is perfect. When those moments happen, we’ll do everything we can to fix the issue and ensure that the customer has peace of mind knowing that their system has been taken care of.

Need new HVAC equipment, or repairs to your existing equipment? Call us at (614) 454-3260 to get your free estimate or to schedule service!

“After some ups and downs in the beginning, Fire and Ice ended up being a great company to work with. Long story short the initial technician missed something on the initial diagnosis so we repaired the system and then still ended up replacing everything. The mistake made by the initial tech was rectified by the service manager and after this issue Fire and Ice truly did everything they could to make the situation more positive. The install process was done by Lane and Justin, who were FANTASTIC! They were very polite and did a great job with all parts of the installation process. I'm thrilled we had them as the team doing all of our work. They didn't rush through anything and I could tell they truly wanted to do everything perfect.”

- Lindsey J.

“All around a good experience! We consulted with Roger on our purchase and he was very pleasant to work with, there was no pressure on the sale, and he explained everything great. The guys that installed - Will, Leroy, and Bryan - were equally great at their work, friendly too. Leroy gets some extra kudos for working outside most of the day on the AC unit of all things when it was a 6 degree high that day. They cleaned up well afterwards and Bryan demoed the new thermostat. Thank you for doing a great job!.”

- Adam Smith