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Sump Pump Services
in Columbus, Ohio

Sump pump repair, installation, replacement, and battery backup systems. Your sump pump is the last line of defense against a flooded basement - we make sure it works when it matters.

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Speak with us at (614) 245-5539

Warning Signs Your Sump Pump Needs Attention

Pump Won't Turn On

Water is visible in the pit but the pump isn't running. Could be a tripped breaker, a failed float switch, a burned-out motor, or a bad check valve. If rain is in the forecast, this is urgent.

Running Constantly

The pump runs nonstop even when it isn't raining. Usually a stuck float switch, an undersized pump, or a check valve letting water flow back into the pit after each cycle. Continuous running burns out the motor.

Strange Noises

Grinding, rattling, or humming. Grinding means failing bearings or a jammed impeller. Rattling means loose or worn components. Humming but not pumping means the motor is running but the impeller is stuck or the intake is clogged.

Cycling On and Off Rapidly

The pump turns on, runs briefly, shuts off, then turns on again. This short-cycling is usually a float switch set too low or a pump that's too small for the water volume entering the pit.

Visible Rust or Corrosion

Rust on the pump housing or discharge pipe means the unit is deteriorating. A corroded pump is approaching failure - and may already be losing pumping efficiency.

Pump Is 7+ Years Old

Most sump pumps last 7-10 years. If yours is in that range and hasn't been inspected, a professional check is a smart investment - especially before spring rain season.

Sump Pump Repair

Common sump pump repairs include float switch replacement, check valve replacement, impeller clearing, discharge pipe repair, and electrical connection issues. Most are straightforward and can be completed same-day - our trucks carry standard sump pump parts.

We diagnose the problem and give you an estimate before starting work. If the repair cost approaches replacement cost, we'll tell you so you can make an informed decision.

Sump Pump Repair

Sump Pump Installation

New installations for homes that don't currently have a sump pump, or for homes adding one to an unprotected area of the basement.

What's involved: sump pit excavation if needed, pump sizing based on your basement's actual water volume, discharge line routing that complies with local code, electrical connection, and full testing under load.

We size the pump to your conditions - not oversized (wastes energy and causes short-cycling that wears the pump out faster) and not undersized (can't keep up during heavy rain). Getting the size right matters more than getting the biggest pump available.

Sump Pump Replacement

When repair no longer makes sense - motor failure, severe corrosion, an undersized pump, or a unit past its 7-10 year lifespan - replacement is the better investment.

We remove the old pump, install the new one, and test it under load. If you're replacing anyway, it's a good time to consider upgrades: moving from a pedestal to a submersible pump, or adding a battery backup system.

Battery Backup Sump Pumps

A battery backup is a secondary pump that activates automatically when your primary pump fails or loses power. It monitors the water level independently - if water rises past the primary pump's threshold, the backup kicks in on its own.

This matters because power outages and heavy storms happen at the same time. The moment your primary pump loses power is exactly the moment your basement needs it most. A battery backup gives you 7-10 hours of pumping on a full charge.

We install standalone battery backup systems and combination primary-plus-backup systems. Batteries need replacement every 3-5 years - we handle that too.

Battery backup sump pump system

Types of Sump Pumps

Submersible

Sits inside the sump pit, fully submerged. Quieter, handles heavier water flow, and lasts longer than pedestal models. The modern standard for residential basements. Higher upfront cost but worth it for most homes.

Pedestal

Motor sits above the pit on a pedestal with the impeller at the bottom. Easier to access for maintenance and lower cost. Better for smaller pits or lighter water volume. Noisier than submersible.

Battery Backup

A secondary pump that runs on battery power. Activates automatically when the primary pump fails or loses power. Not a replacement for a primary pump - it's your insurance policy. Every basement with a sump pump should have one.

Why Columbus Basements Need Sump Pumps

Clay soil. Central Ohio sits on heavy clay that doesn't drain well. During sustained rain, groundwater rises and pushes against your foundation. A sump pump collects this water before it enters your basement and pumps it away from the house.

Spring rain season. March through June brings the heaviest rainfall. This is when sump pumps work hardest - and when failures cause the most damage.

Power outages during storms. Severe storms bring both heavy rain and power outages at the same time. Without a battery backup, your primary pump is useless exactly when you need it most.

Older homes. Many Columbus homes built before the 1980s didn't originally have sump pumps. If yours was retrofitted, it may be undersized or poorly positioned - worth a professional evaluation.

Sump Pump Maintenance

Test your sump pump at least twice a year - once before spring rain season and once in fall. Pour a bucket of water into the pit. The pump should turn on automatically and empty it within seconds. If it doesn't, something needs attention.

Annual professional service includes inspecting the float switch, check valve, discharge line, pit condition, and electrical connections. We clean debris from the pit and intake screen, and test the pump under load.

If you have a battery backup, we test it annually and replace the battery every 3-5 years. Sump pump maintenance is included in our Happy Home Club plans.

The Happy Home Club

Proactive care for your home's essential systems.

  • Priority scheduling — you're first in line
  • Annual inspections for HVAC, plumbing & electrical
  • Discounts on every repair
  • No dispatch fees

Happy Home Club Membership

$14.95 /mo

100% satisfaction guarantee

Repair or Replace Your Sump Pump?

Repair Makes Sense If

  • ✓ Pump is less than 5 years old
  • ✓ First major issue
  • ✓ Problem is a replaceable component - float switch, check valve
  • ✓ Repair cost is well below half of replacement

Replace Is Usually the Better Call If

  • ✗ Pump is 7+ years old
  • ✗ Motor has failed or is seizing
  • ✗ Heavy corrosion on the housing
  • ✗ Pump has been repaired before
  • ✗ Pump is undersized for your basement's water volume

Why Choose Us for Sump Pump Services

Licensed Plumbers
Sump pump work involves plumbing and electrical connections. Our licensed plumbers handle both.
Right-Sized Systems
We size the pump to your basement's actual conditions, not just sell you the biggest unit.
Battery Backup Expertise
We install and service battery backup systems so you're protected during power outages.
Flat-Rate Pricing
Clear estimate before work begins. No hourly rates.
Sump Pump

Frequently Asked Questions

Most residential sump pumps last 7-10 years. Actual lifespan depends on how often the pump runs, water quality (sediment and minerals wear components faster), and whether the pump receives regular maintenance. If yours is in the 7-10 year range, a professional inspection is worth scheduling - especially before spring rain season.
If losing your sump pump during a power outage would mean a flooded basement, yes. Heavy storms bring both rain and power outages at the same time - exactly when your primary pump is needed most. A battery backup activates automatically when the primary fails or loses power, giving you 7-10 hours of protection on a full charge. It's the most cost-effective flood insurance for a Columbus basement.
Pour a bucket of water into the sump pit. The pump should turn on automatically and empty the pit within a few seconds. If it doesn't turn on, runs but doesn't empty the pit, or makes unusual noises, something is wrong. Test at least twice a year - once before spring rain season and once in fall.
Sizing depends on your basement's water volume, the depth of the water table at your property, and how much groundwater your foundation collects during heavy rain. Most Columbus homes do well with a 1/3 HP submersible pump for typical conditions or a 1/2 HP pump for heavy water intrusion. Oversizing wastes energy and causes short-cycling, which wears the pump out faster. We size based on your actual conditions.
Cost depends on whether you already have a sump pit, the type of pump, whether you're adding a battery backup, and how straightforward the discharge line routing is. We provide an upfront estimate after evaluating your basement - you'll know the exact cost before any work begins.
Technically possible, but not recommended. Installation involves cutting into your basement floor if no pit exists, proper pit sizing and drainage, plumbing connections, electrical work (often a dedicated circuit), and discharge line routing that complies with local code. Improper installation can void the pump's warranty and create problems - a pit that's too shallow, a discharge that freezes, or an electrical connection that's not up to code. Licensed plumbers handle all of this correctly.

Fire & Ice Heating, Cooling, Plumbing, and Electrical Proudly Serving Central Ohio

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At a population of nearly 1 million people (as of the most recent census), Columbus is one of the fastest-growing cities in the United States. Fire & Ice is proud to have served the area for nearly 20 years as it’s grown and continues to grow to accommodate its new and existing populace.

From keeping your home comfortable year-round to ensuring everything behind the walls works safely and efficiently, Fire & Ice is your one-stop solution for complete home services. Our experienced team provides expert heating and cooling installation, repair, and maintenance, along with trusted plumbing services for everything from routine fixes to major upgrades. We also offer professional electrical services to help keep your home powered, protected, and up to code, so you can enjoy peace of mind knowing all your essential systems are in good hands.

Fire & Ice is happy to be part of the Columbus community. As part of our local outreach, we support local organizations and charities, including the James Cancer Center, the Mid-Ohio Food Bank, the Arbor Day Foundation, and Disabled American Veterans.

We are committed to being Central Ohio's premiere home services contractor. At Fire & Ice Heating, Cooling, Plumbing, and Electrical,

"Your Trust Is Our Business"
CALL US

Speak with us at (614) 245-5539

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I had a positive experience with Fire and Ice in the past and my AC installation was even better. Brandon and DQ were very professional. Not only was the install super clean with an impressive 4 fitting duct bend sealed tight, but I needed to work from home during the install and I barely heard them throughout the day. I’ll be recommending F&I to all my friends.

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We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside and out. I would highly recommend their service to anyone considering a new system(s). We just followed up with a pair of new furnaces. Fast scheduling and efficient installation. Luke and Brandon protected the floor and cleaned up after the install.

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Brandon was the one who installed our new furnace. He was punctual and very professional. Our new furnace is working great and couldn’t be happier with how it looks. Bryan the sales rep was very informational without being pushy and helped us make the best decision for our house. I recommend anyone who needs a new Hvac unit to call fire and ice.

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The sales experience with Luke was great. The installation team of Demetrius, Tyler and Hassan was fantastic. They were on time, were very thorough and did a great job. They take pride in their work and it shows with the final product. They were very respectful, cleaned up and it was a pleasure having them in our house. I highly recommend all these employees and this company. The company is fortunate to have them.

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Fire an Ice installed my furnace two years ago so I decided to use them to install my new a/c. Bryan did a great job reviewing all my options and working to get the financing that worked for me. He was also very patient with me and answered all my questions. Demetrius and Will did an amazing job! Considering all the work they did, they were done in four hours. I’m very pleased and would recommend Fire and Ice to anyone needing HVAC services

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