Skip to main content
Back To Resources

Fire & Ice Stories | Mary-Ann's Dehumidifier

Mary-Ann was having issues breathing with the high humidity in her home. After she was given a dehumidifier by her son, her quality of life improved and she was able to live comfortably in her home.

Revised:

June 8th, 2021

My name is Mary-Ann Grimshaw, and the way I heard about Fire & Ice is that my son is the owner!

Well, every year during the summer months when the algae and the pollen is high, they have the weather alerts out there. I can't hardly breathe. But in the summertime I struggle, you know, and even going outside to take my dog out, you know, I have trouble doing that too.

The way I heard about the dehumidifier is that Scott gave it to me as a Christmas present. But when I have it here, I feel safe. I feel comfortable in my own home. I don't want to leave it. You know, I mean, I have to because I volunteer at my church. I like being at home. And I know that I'm safe and I can breathe air.

Well, my age is 79 years old. I'm very active and anybody else that's having any kind of trouble breathing if you don't want to have to go on oxygen. This is the way to go. The benefit that it's on all the time, you know. I hear it, but you know, you get used to it being on. It doesn't really bother you because you know that as long as it's going that you're breathing, OK. Even if you're not having trouble breathing, it is a good thing to have.

But as far as Fire & Ice, I have noticed that my son, the way he runs his business, has so much integrity and you can trust him. You know, he has developed trustworthy with people. I am definitely happy that Scott gave me a dehumidifier. It makes my day. And night!

What is your name?

Over 3500 Reviews!
4.9 average on Google

Denise Boley

Kyle has been my service repairman previously and again he provided excellent service. He is always polite and informative. I would give him an A+!

Mark McCann

Jimmy did an outstanding job as usual. Very responsive on a weekend. I absolutely trust their honesty and integrity.

Laurence Blackman

From start to finish the process was very simple. Our comfort consultant Rodger was great. He helped us understand the flaws in our old HVAC system and helped us choose the right product to replace it with. Our installers arrived not only ahead of the original time but also did a great job in getting everything installed right and were able to get things done ahead of the original finish time. It was a true pleasureto have them in our home. We look forward to doing business with Fire & Ice in the future.

Laura Davis

Jimmy was awesome! He got stuck at the nearby train tracks and was afraid he would be late so he proactively called to tell me. My little yappy dogs were horrible and he wasn’t even phased. He squatted down to pet them and they were best friends by the time he left. On top of that I knew he was going to tell us that we needed a new unit, but I appreciated that he explained why to me and did ask to just speak to my husband. That respect as a woman is everything! Highly recommended!

Mary Chandler

Fire & Ice did a great job replacing the blower motor on my dad's furnace. Of coursethe motor decided to quit during the first hot spell which is a very busy time for all heating and A/C companies. We were able to get someone to come out the same day we called and diagnose the problem. They confirmed that they had the part andcould replace it in about a week. Everyone we dealt with at the company was very pleasant and knowledgeable.

Gerald Ruskan

Very through and professional. Isaac explained everything in easy-to-understand terms. We decided to sign up for the service plan.

Jim Sargent

Davon was very professional and personable. My service was going to be $230 but he told me about the monthly $25 service contract and what it included and it was ano brainer, my service visit only cost me $25 instead of $230. Shoot....he's like family now...lol

Jessica Parker

James was very professional and thorough; we’ve had a very positive experience with Fire and Ice thus far- from installing the AC/Furnace and maintaining them.