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Fire & Ice Stories | Mary-Ann's Dehumidifier

Mary-Ann was having issues breathing with the high humidity in her home. After she was given a dehumidifier by her son, her quality of life improved and she was able to live comfortably in her home.

Revised:

June 8th, 2021

My name is Mary-Ann Grimshaw, and the way I heard about Fire & Ice is that my son is the owner!

Well, every year during the summer months when the algae and the pollen is high, they have the weather alerts out there. I can't hardly breathe. But in the summertime I struggle, you know, and even going outside to take my dog out, you know, I have trouble doing that too.

The way I heard about the dehumidifier is that Scott gave it to me as a Christmas present. But when I have it here, I feel safe. I feel comfortable in my own home. I don't want to leave it. You know, I mean, I have to because I volunteer at my church. I like being at home. And I know that I'm safe and I can breathe air.

Well, my age is 79 years old. I'm very active and anybody else that's having any kind of trouble breathing if you don't want to have to go on oxygen. This is the way to go. The benefit that it's on all the time, you know. I hear it, but you know, you get used to it being on. It doesn't really bother you because you know that as long as it's going that you're breathing, OK. Even if you're not having trouble breathing, it is a good thing to have.

But as far as Fire & Ice, I have noticed that my son, the way he runs his business, has so much integrity and you can trust him. You know, he has developed trustworthy with people. I am definitely happy that Scott gave me a dehumidifier. It makes my day. And night!

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Dave LeVeck

The team from Fire & Ice replaced our heating and air conditioning system in our nearly impossibly small furnace room (I feared they would have to remove our hot water tank and move the washer & dryer to get access to the furnace unit) and the outside was also a task because it required a crane to get the A/C unit on the roof of our condo. The team of pros from Fire & Ice were able to accomplish all of these unusual tasks and kept me fully informed on what was needed for them to get our units replaced. We highly recommend Fire & Ice. Dave & Sue LeVeck

Felicia Spinks

Fire an Ice installed my furnace two years ago so I decided to use them to install my new a/c. Bryan did a great job reviewing all my options and working to get the financing that worked for me. He was also very patient with me and answered all my questions. Demetrius and Will did an amazing job! Considering all the work they did, they were done in four hours. I’m very pleased and would recommend Fire and Ice to anyone needing HVAC services

Scott Krouse

The sales experience with Luke was great. The installation team of Demetrius, Tyler and Hassan was fantastic. They were on time, were very thorough and did a great job. They take pride in their work and it shows with the final product. They were very respectful, cleaned up and it was a pleasure having them in our house. I highly recommend all these employees and this company. The company is fortunate to have them.

Nicole Reese

Brandon was the one who installed our new furnace. He was punctual and very professional. Our new furnace is working great and couldn’t be happier with how it looks. Bryan the sales rep was very informational without being pushy and helped us make the best decision for our house. I recommend anyone who needs a new Hvac unit to call fire and ice.

Gary F

We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside and out. I would highly recommend their service to anyone considering a new system(s). We just followed up with a pair of new furnaces. Fast scheduling and efficient installation. Luke and Brandon protected the floor and cleaned up after the install.

Jon DeBarbrie

I had a positive experience with Fire and Ice in the past and my AC installation was even better. Brandon and DQ were very professional. Not only was the install super clean with an impressive 4 fitting duct bend sealed tight, but I needed to work from home during the install and I barely heard them throughout the day. I’ll be recommending F&I to all my friends.