Skip to main content

Professional Heat Pump Repair Services

Heat Pump Repair Services

Highly trained service technicians, factory-certified, can assess and diagnose heat pump performance issues and provide you with a full repair estimate before starting the work.

Heat Pumps use the outside air to heat and cool your home in various seasons. It uses a mechanical compression cycle refrigeration system, much like a traditional air conditioner unit that can be reversed to heat or cool your home.

Our technicians are thoroughly trained end-to-end in diagnosing and performing professional repairs on heat pumps from all brands.

Why Choose Us for Your Heat Pump Repair

We are constantly evolving and improving the way we do business.

  • 24 Hour Service

    24 hours a day, 7 days a week, and 365 days a year, you have Columbus's leading Heat Pump repair specialists awaiting your call!

  • We Service Your Area

    We service all of the Columbus metro, Columbus, Powell, Westerville, Grove City, Galloway, Pickerington, and more.

  • Affordable Repairs

    After diagnosing the system, your technician will verify the repairs and cost before they perform the work. There are never any surprises at the end of the service!

  • One-Year Warranty

    We stand by our work by offering a one-year warranty on all our repairs and extended repair warranties for our Maintenance Agreement holders.

  • Training

    Fire & Ice's technicians go through on-going training year-round in the largest training facility in Central Ohio, also owned by Fire & Ice.

  • All Makes and Models

    Fire & Ice can repair any Heat Pump regardless of make and model!

  • Superior Service

    With our accreditation and A+ rating from the Better Business Bureau, you can trust that your Heat Pump is in good hands with Fire & Ice.

Frequently Asked Questions

Frequent issues include refrigerant leaks, frozen coils, defrost cycle failures, faulty reversing valves, and thermostat malfunctions. Heat pumps are more complex than standard furnaces or AC units because they handle both heating and cooling, so professional diagnosis is important.
Modern heat pumps perform well in Central Ohio's climate, especially when paired with a backup heating source in a dual fuel configuration. Today's cold-climate heat pumps can operate efficiently in temperatures well below freezing. Our team can help you determine if a heat pump is the right fit for your home.
Heat pumps typically last 10-15 years. If yours is approaching that age and needs a major repair, replacement with a newer, more efficient model often makes better long-term sense. We will assess your system's condition and help you weigh the options honestly.
This can be caused by a stuck reversing valve, low refrigerant charge, a defrost cycle in progress, or a malfunctioning thermostat. It is normal for a heat pump to briefly blow cooler air during its defrost cycle, but persistent cold air in heating mode needs professional attention.

Become an HVAC Expert!

Prepare for your next HVAC project with educational resources from the Fire & Ice Learning Center, the most comprehensive library of residential HVAC information anywhere on the web.

Cost of an Air Conditioner in 2026: Replacing Your AC Unit

Cost of an Air Conditioner in 2026: Replacing Your AC Unit

4/5/20 | 10 mins |
How Much Does a New Furnace Cost in 2026?

How Much Does a New Furnace Cost in 2026?

7/17/20 | 9 mins |
How Much Does a Heat Pump Cost in 2026?

How Much Does a Heat Pump Cost in 2026?

4/14/20 | 10 mins |
Ductless Mini-Splits: A Comprehensive Cost Breakdown

Ductless Mini-Splits: A Comprehensive Cost Breakdown

6/17/20 | 7 mins |

What is your name?