Back To Resources

Coronavirus: The Steps We Are Taking

We understand your concerns as we have them also. Implemented in February, are steps we are taking to combat the spread of the virus.

Coronavirus: The Steps We Are Taking

Recommend this Article:

Fire & Ice Team

Revised:

March 12th, 2020

My name is Scott Merritt and I am the Owner of Fire & Ice. I have spent 14 of the last 16 years working on a local Search & Rescue/Disaster Response Team. I have considerable training in Pandemic/Disaster scenarios. Here are the items I have implemented a few weeks back to combat the spread of the virus with those with whom we have contact with.

#1 Our Office and Warehouse Facilities are washed and sanitized daily with only the strongest of germ-killing cleansers

#2 Our Company Vehicle interiors are wiped down daily with Lysol and Clorox wipes

#3 Our Employees are asked to stay home if they are under the weather or are showing any signs of illness

#4 Our Office has multiple 2-liter containers of Purell throughout

#5 Extensive training on what COVID-19 is, how to prevent it, including washing of hands and face regularly throughout the day has been enforced with each employee, based upon CDC (Center for Disease Control) and WHO (World Health Organization) recommendations.

#6 Information Packets have been sent to every employee household that describes all of the above-mentioned information as well as diagrams from the CDC and WHO on the facts of COVID-19, causes and effects, as well as personal hygiene standards required to remain safe.

#7 No employee of F&I is allowed to start working without a forehead temperature reading being taken each day.

#8 We have instituted Social Distancing keeping all staff members apart 6.

#9 No contact service calls.

Addressing in-home customer service

We will continue to provide all services as usual. All employees who enter your home are armed with Nitrile/Latex Gloves, plastic Booties, Face Mask and a small bottle of Purell. If you have any questions or concerns about installations or in-home consultations, we are here to address them and offer flexibility to reschedule at your convenience. Please contact us at 614-842-2100 for anything.

Background Image
  • Why Does My Heat Pump Run Constantly?

    Why Does My Heat Pump Run Constantly?

    9 mins

    |

    Article

  • Best Carrier Dealers in Columbus, Ohio

    Best Carrier Dealers in Columbus, Ohio

    7 mins

    |

    Article

  • What Is Short Cycling in HVAC and Why Is It a Problem?

    What Is Short Cycling in HVAC and Why Is It a Problem?

    12 mins

    |

    Article

  • Why an Oversized Air Conditioner Is a Problem

    Why an Oversized Air Conditioner Is a Problem

    9 mins

    |

    Article

  • Carrier Comfort 14 Heat Pump 25HCE4 Review

    Carrier Comfort 14 Heat Pump 25HCE4 Review

    8 mins

    |

    Article

  • Fire & Ice Apprenticeship: We’re Looking to Train and Pay Students

    Fire & Ice Apprenticeship: We’re Looking to Train and Pay Students

    2 mins

    |

    Article

  • Heating & Air Conditioning Services for Delaware, OH

    Heating & Air Conditioning Services for Delaware, OH

    7 mins

    |

    Article

  • How Does Ventilation Affect Your HVAC Comfort?

    How Does Ventilation Affect Your HVAC Comfort?

    9 mins

    |

    Article

  • Product Review: Carrier Comfort 13 24ABB3

    Product Review: Carrier Comfort 13 24ABB3

    9 mins

    |

    Article

  • Why You Shouldn’t Delay Furnace Maintenance

    Why You Shouldn’t Delay Furnace Maintenance

    8 mins

    |

    Article

9 Min Read
January 27th, 2023

A heat pump that runs constantly can cause your system to overwork, causing it to have a shorter lifespan. In this article, we look at common heat pump problems, why they are happening, and how to fix them.

Fire and Ice on call
Join Our Newsletter

Receive our newsletter which includes special deals, news, and more.

Join Our Newsletter

Receive our newsletter which includes special deals, news, and more.

© Copyright 2023 by Fire & Ice Heating and Air Conditioning, Inc. All Rights Reserved.