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Our Duct Cleaning Process from Start to Finish

If you’re watching this video you’ve probably learned about our duct cleaning services we offer at Fire & Ice Heating and Air Conditioning. In this video we’ll take a deep dive into our process from start to finish.

Revised:

December 27th, 2021

If you’re watching this video you’ve probably learned about our duct cleaning services we offer at Fire & Ice Heating and Air Conditioning. In this video we’ll take a deep dive into our process from start to finish.

Hi I’m Isaac and I am one of the Indoor Air Quality Technicians at Fire & Ice. A clean furnace and ductwork is a great way to ensure the air you breathe inside of your home is healthy. It also helps improve the performance of your HVAC system. A typical duct cleaning takes between 2 and 4 hours. In this video we'll go over the tools used and the entire process from start to finish.

What tools are used during a duct cleaning?

The goal with every duct cleaning is to remove as much debris as possible from the ductwork. There are two vacuum types: portable and truck mounted. Portable systems are carried by technicians from room to room. A hose is then inserted in each room's vents to clean the ductwork. The largest portable vacuum has a suction power of about 5,000 cubic feet per minute. 

Portable vacuums work by inserting the hose into the vents in each room of a house. On the end of the hose is a nylon brush that spins, which scrapes away any dust and debris that is inside the duct. The vacuum then sucks any debris. The downside of this approach is the hose is about 4" thick and cannot get into every nook and cranny of the ductwork. The spinning brush can be aggressive, too, and can damage flexible ductwork or dampers.

The other option are the truck mounted systems, which we use at Fire & Ice. They’re powerful vacuums of 12,000 CFM's. They work by sucking the debris from the entire network of ductwork using a large 10" hose attached to your ductwork.The primary benefit of a truck mounted system is it can clean the entire ductwork system and get into spaces that can't be reached by a portable system.

An air compressor is used to clean the ductwork by pushing all the dirt and debris towards the vacuum with 250 PSI of pressure. Various attachments are used, such as forward and reverse pushing heads to direct the airflow. 

For stubborn material an octopus whip can be used. It has eight rubber fingers that whip around the ductwork. Air rods can be connected together to reach the furthest nook and cranny of your ductwork.

In addition, there are disinfectants that can be used during a duct cleaning. We offer both chemical and botanical based disinfectants that are both effective at neutralizing odors and killing any mold growth inside your ducts. 

What is done during a duct cleaning?

Here in Central Ohio there are dozens of companies that offer duct cleaning services, but only a very few know HVAC. Our process doesn’t just stop at the vents but goes further and addresses the entire system. At Fire & Ice we believe in doing things right or not doing them at all. That’s why we refuse to use portable units to clean your ducts,  and only use a truck mounted system. It’s the only way to thoroughly clean your ductwork. We’re trained and certified in both systems and that’s why we know without a shadow of doubt, that in order to clean your ducts thoroughly, it takes a truck mounted system in conjunction with a thorough process that has been built upon HVAC and Duct Cleaning national certifications. Let’s take a moment to walk you through our duct cleaning process from start to finish.

The day starts with a phone call from the Indoor Air Quality technicians that will be coming to your house typically 30 minutes before they arrive. Two technicians will arrive in uniform, wearing a name badge and mask throughout the cleaning. They will also put on shoe covers before entering your home. Once they arrive they will need to park their vehicle in the driveway so that the hoses and other tools can reach your ductwork. 

Before they begin, they'll take a few minutes to discuss the entire process and go over any questions or concerns you may have. They will then assess the ductwork and come up with a plan while also doing a quick inspection of your furnace. Afterwards, they will have you take them on a tour to every room in the house to locate the supply and return vents. Then the prep work begins, which includes:

  • laying down drop cloths and protecting the walls with corner guards
  • Running the vacuum hose from the truck to the main trunk line
  • Gathering the compressor hose
  • Set up all tools in the work space
  • And sealing off all the registers and vents with grill masks

While the prep work is being done, a series of access holes are cut in the ductwork. An 8” hole is cut in both the supply and return trunk lines for the vacuum to attach to. 1-inch holes are drilled in each duct run as well. After the access holes are cut, the vacuum is hooked to the trunk line and turned on. I will warn customers that the vacuum is loud and will be running continuously for the next hour or so. We recommend homeowners with pets or family members sensitive to sounds to be away from the house. 

With the vacuum hooked up it's time to start cleaning. We begin by going to each supply and return vent and use compressed air to clean the vents and blow any debris down into each trunk run. Our objective is to push or pull all the debris in each run towards the vacuum. Next, we focus on the trunks themselves to push the debris trapped inside to the vacuum. We clean each individual duct run using a combination of air rods, reverse and forward pushing heads, or the octopus whip. Along the way, we’ll take before and after pictures to make sure we have gotten the air ducts as clean as possible

Once the ducts are all clean we take the added step in cleaning the air return drop and plenum using the same methods of loosening all the dust and debris and pushing it all towards the vacuum. Our next step is air cleaning the blower compartment and evaporator coil (if the evaporator coil is accessible). The evaporator coil is a common source for bacteria and mold and the blower wheel is a common place for dust buildup, so we may suggest a deep cleaning for both those area. And if there is a new air filter available, we’ll change your furnace filter, as well. If a disinfectant has been requested we'll spray it into the ductwork at this time.

Once everything is cleaned we’ll then take time to patch all the holes with plugs and sheet metal. We also sweep the area where we’ve been working and pack up our tools. As this is being done the lead technician will go over everything with you and share the photos taken throughout the cleaning. 

What are the next steps?

I hope by now you have a better understanding of everything that goes into our duct cleaning process here at Fire & Ice. If you’re interested in having your ducts cleaned visit our duct cleaning page on our website to schedule yours today. Thank you for watching and we look forward to making your day better.

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Chris Husmann

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road. We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before, move the humidifier to the proper side of the furnace, move over the ductwork that was not put in a good location, raise our electrical box outside away from the ground, and all kinds of little things to make sure our system runs right for a long time. It's been a few months and our setup runs perfectly. You get what you pay for, and I'm glad we paid for Fire and Ice!

Emily

When the 30 year old HVAC system in our house went out Fire and Ice was recommended to me. Brad, my sales representative, showed me a comprehensive list of my options, set me up with financing make a brand new system affordable, and professionally communicated throughout the entire process. The installers, Demetrius, Willard, and Tyler, were fantastic! They were very helpful and professional throughout the entire installation process and walked us through the ins and outs of the final product. The AC works like a dream just in time for the hot summer weather and we could not be happier! Fire and Ice is our go-to recommendation for anyone seeking HVAC work.

Mary Avalos-Miller

Our complete HVAC system was replaced a month ago. We experienced a flawless, informative process from sales to installation. Bryan, our sales pro, performed a detailed anaysis of our home's size, construction & features to develop an evaluation of our HVAC needs to offer the optimum sized equipment and has returned several times since the installation to insure it's proper functioning and our understanding of the entire system. The installation was performed within 3 days of our agreement - with the crew (Jon, Daniqua & Colby) getting the old system removed (furnace & A/C) and the new system installed in a matter of hours - they even modified ductwork and rerouted some lines originally installed by our builder to increase efficiency and give the system a cleaner appearance. Another great surprise was their tenacity with the cleanup - all their work areas were left totally spotless!!! Overall the best contractor performance we have experienced in 35 years of home ownership including having 2 homes built by the area's most reputable developers. The system runs great, is quiet and can now be operated through my phone from anywhere - even if just to insure it's running while at my winter haven. Thank You Fire & Ice!

Cathy Mace

Fire & Ice was great. Our sales rep, Bryan, was excellent. He was knowledgeable, professional, and didn’t pressure us to make a purchase. Due to our experience with him, we were already planning on using Fire & Ice to replace our old AC, but during the heat wave and storms, my once limping-along-AC decided 20 years was enough cooling and decided it’s job was done. My husband had initially set the meeting with Bryan, but was out of town, leaving me to pick up the sale. Bryan didn’t miss a beat when I emailed him asking to get a new AC installed ASAP. Within two days, my install techs, Demetrius P. and Willard J. were here to install. The excellent service continued. Both were amazing and incredibly professional, even dealing with my very vocal dog with grace every time they entered my house. They completed the job in a timely manner and everything was top notch. They were mindful of the fact that I work from home, and kept noise to an absolute minimum. By the time they left, I could feel the cool air flowing once again. They even took the time to swap out my furnace filter! Loved working with them and will recommend Fire & Ice to my friends & neighbors.

Jared Petersen

The entire process of having a new furnace and air conditioner installed was awesome. Scheduling the estimate was quick and easy and I didn't have to wait on availability. The estimate was very thorough, and Bryan was extremely helpful in explaining everything. Install was just a few days later based on my schedule (they could have installed sooner) and the install technicians (Bryan, Alontae, Von) were awesome. Very professional and courteous, adhering to local health guidelines the entire time. They also had somebody come out and take photos and videos of the install so they could use it in their training. They took the time to ensure everything was installed properly (my old install wasn't). They were also very helpful to show me everything about the system and new thermostat before they left. Bryan followed up with me a week later and stopped in to check on the install. He's awesome and having a tech come out and tweak a couple things (humidifier and thermostat) to ensure everything runs properly!

Jayson Nayuki

One of my good friend’s had a great experience with Fire and Ice, so I went ahead and tried them out. Amazing customers service. Brad was awesome with walking me through the process of getting a new furnace and answered all of my questions. I will be a returning customer and recommend Fire and Ice to all. Update on furnace installed: I can not praise this company enough. The technicians Floyd and Jacob were very professional and the craftsmanship was amazing. You can tell when someone takes pride in their work. Thank you for your hard work. It’s greatly appreciated.

Bryan Wade

Bryan and Nick were true professionals. They gave me a good heads up when they were going to arrive and did a great job installing the new furnace. They made sure to keep my house clean and walked me through what they did and gave me tips on how to get the best use/life out of my furnace. Will definitely recommend to a friend.

I Daniels

The two technicians arrived exactly when they said they would, immediately began to take care of business. They had more trouble than they anticipated getting the old furnace out but still pretty much finished at the time they told me. The system and heating space were left clean and tidy. they took a few extra minutes to troubleshoot my water tank to get it to ignite which was greatly appreciated. Very nice gentleman throughout the experience and gave me a thorough explanation of the paperwork and how to use the thermostat as well. Was a great experience