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Professional Furnace Repair and Service

Fire and Ice Service Truck

Furnace Repair
in Columbus, OH

Highly trained, factory-certified service technicians can assess and diagnose furnace performance issues and provide you with a full repair estimate before starting the work.

The furnace strives on the delicate balance of efficiency and functionality. There are many specialized tools and skills required to perform routine service, repair, and maintenance. Our technicians are professionally trained and experienced in diagnosing and repairing all brands of furnace units, including gas and electric appliances.

Once our technicians have diagnosed your system issues, they will give you a detailed report of the problem and the recommended repair. You will know the cost of the technician performing the repair. There are no surprise costs or hidden fees; all our work is done with flat-rate pricing.

Common Furnace Problems

Furnace Not Heating

Your furnace runs but the air coming out isn't warm. This can be caused by a faulty thermostat, a tripped limit switch, or a problem with the gas supply.

Ignitor Failure

You hear clicking but the furnace doesn't light. The hot surface ignitor or pilot assembly has failed and needs to be replaced to restore heating.

Flame Sensor Failure

Your furnace starts, runs for 3-5 seconds, then shuts off. A dirty or failed flame sensor can't detect the burner flame, so the control board shuts down the system as a safety precaution.

Short Cycling

Your furnace turns on and off frequently without completing a full heating cycle. This can be caused by an oversized unit, a dirty filter, or an overheating heat exchanger.

Cracked Heat Exchanger

A serious issue that can allow carbon monoxide to enter your home. Symptoms include a yellow or flickering burner flame, soot buildup, or a strong unusual odor when the furnace runs.

Blower Motor Failure

The furnace heats but doesn't push warm air through your ducts. A failing blower motor may make grinding or squealing noises before it stops working entirely.

What to Expect During a Repair Visit

1

Schedule Your Service Call

Call us or book online. We'll confirm a service window that works for your schedule and dispatch a technician to your home.

2

Diagnostic Assessment

Our technician performs a thorough inspection of your furnace, identifies the root cause of the problem, and explains what they've found in plain language.

3

Transparent Estimate

Before any work begins, you'll receive a detailed estimate with the cost of parts and labor. We use flat-rate pricing with no surprise fees, and we won't proceed without your approval.

4

Complete the Repair

Once approved, we complete the repair and test the entire system — including a carbon monoxide safety check — to verify everything is operating correctly before we leave.

5

Follow-Up

All repairs come with a one-year warranty on parts and labor. If you experience any issues after the repair, we'll come back and make it right.

Should You Repair or Replace Your Furnace?

Consider a Repair If:

  • Your furnace is less than 15 years old
  • This is the first major issue you've experienced
  • The repair cost is less than half the cost of a new system
  • Your energy bills have been consistent

Consider Replacing If:

  • Your furnace is 20 years old or older
  • You've had multiple repairs in recent years
  • You have a cracked heat exchanger
  • Your system is 80% AFUE or lower (rising gas costs make efficiency matter more)

Not sure which option is right for you? Our technicians will give you an honest assessment during the repair visit.

Learn About Furnace Installation →

Carbon Monoxide & Your Furnace

Gas furnaces produce combustion byproducts that are normally vented safely outside your home. When something goes wrong, carbon monoxide can become a risk.

Cracked Heat Exchanger

The most common cause of furnace-related CO exposure. A cracked heat exchanger can allow combustion gases to mix with your home's air supply. Our technicians inspect for cracks during every repair visit.

Warning Signs

A yellow or flickering burner flame (should be steady blue), soot buildup around the furnace, a strong unusual odor, or excessive condensation on windows near the furnace.

Protect Your Family

Install CO detectors on every level of your home and near sleeping areas. Schedule annual furnace tune-ups that include a carbon monoxide safety test.

24/7 Emergency Furnace Repair

When your furnace breaks down in the middle of a Columbus winter, you can't afford to wait. A heating failure risks frozen pipes, health concerns for vulnerable family members, and serious discomfort. Our emergency repair service is available around the clock, including weekends and holidays.

Why Choose Us for Your Furnace Repair

We are constantly evolving and improving the way we do business.

  • 24 Hour Service

    24 hours a day, 7 days a week, and 365 days a year, you have Columbus's leading Furnace repair specialists awaiting your call!

  • We Service Your Area

    We service all of the Columbus metro, Columbus, Powell, Westerville, Grove City, Galloway, Pickerington, and more.

  • Affordable Repairs

    After diagnosing the system, your technician will verify the repairs and cost before they perform the work. There are never any surprises at the end of the service!

  • One-Year Warranty

    We stand by our work by offering a one-year warranty on all our repairs and extended repair warranties for our Maintenance Agreement holders.

  • Training

    Fire & Ice's technicians go through on-going training year-round in the largest training facility in Central Ohio, also owned by Fire & Ice.

  • All Makes and Models

    Fire & Ice can repair any Furnace regardless of make and model!

  • Superior Service

    With our accreditation and A+ rating from the Better Business Bureau, you can trust that your Furnace is in good hands with Fire & Ice.

Frequently Asked Questions

Common warning signs include unusual noises like banging or squealing, uneven heating throughout your home, frequent cycling on and off, a sudden increase in energy bills, and yellow or flickering pilot light. If your furnace is blowing cold air or failing to start, contact a professional right away.
As a general rule, if your furnace is over 15 years old and the repair exceeds half the cost of a new system, replacement is usually the better investment. Our technicians will give you a straightforward assessment so you can make an informed decision. We never push unnecessary replacements.
Most furnace repairs are completed in one visit, typically within one to three hours depending on the issue. If a specialty part needs to be ordered, we will communicate the timeline clearly and work to get your system running as quickly as possible.
Yes. A clogged air filter restricts airflow, which can cause your furnace to overheat and shut down as a safety precaution. We recommend checking your filter monthly during heating season and replacing it every one to three months. This is one of the simplest things you can do to prevent a breakdown.
Warning signs of a cracked heat exchanger include a yellow or flickering burner flame instead of a steady blue one, soot buildup around the furnace, a strong unusual odor when the furnace runs, or frequent headaches and flu-like symptoms in your household. A cracked heat exchanger can allow carbon monoxide to enter your home, which is why our technicians inspect it during every repair visit and tune-up. If you suspect a problem, turn off your furnace and call for service immediately.
Yes. We offer 24/7 emergency furnace repair service, including weekends and holidays. A furnace failure during a Columbus winter can be dangerous, risking frozen pipes and health concerns for your family. Call us at (614) 642-2236 any time for emergency service.
Furnace repair costs depend on the specific problem, the parts needed, and the age and type of your system. We use flat-rate pricing with no surprise fees. Our technician will diagnose the issue and provide you with a detailed estimate before any work begins, so you know exactly what the repair will cost and can decide how to proceed.

Become an HVAC Expert!

Prepare for your next HVAC project with educational resources from the Fire & Ice Learning Center, the most comprehensive library of residential HVAC information anywhere on the web.

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