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What is Done During Our Better Maintenance Plan Air Conditioner Tune-Up?

We recommend everyone have their air conditioner tuned up once per year. And one of the easiest ways to keep up with your service is through a maintenance plan. This video we’ll talk about what Fire & Ice does during an A/C tune-up with our better maintenance plan.

Revised:

April 21st, 2022

We recommend everyone have their air conditioner tuned up once per year. And one of the easiest ways to keep up with your service is through a maintenance plan. This video we’ll talk about what Fire & Ice does during an A/C tune-up with our better maintenance plan. 

Hi, I’m Jerad with Fire & Ice. It’s recommended everyone have their air conditioner tuned up once per year to make sure it’ll be able to keep up with the demands of the summer. While most people will have their air conditioner maintenance done before summer arrives, it can be done any time of the year. Many of our customers enjoy the convenience and value of one of our maintenance plans. At Fire & Ice we offer three maintenance plan levels: better, best, and fantastic. In this video, we’ll go over everything that is done during our better maintenance plan.

Why does my air conditioner need maintenance?

You may ask yourself why does my air conditioner need maintenance? Before we get into what’s done during our fantastic tune-up, let’s take a minute to see why your air conditioner needs maintenance in the first place.

Just like changing the oil in your car or getting your tires rotated. Your air conditioner requires annual maintenance to operate as long and as best as possible. We suggest having your maintenance done before the cooling season to ensure your air conditioner won’t break down in the middle of summer. Maintenance is also done to detect any problems before they become a larger, more expensive one later down the road.

A regularly maintained air conditioner will keep it running longer, maintain efficiency levels, help keep energy bills consistent, and is needed to maintain manufacturer warranties. Whether your air conditioner was recently installed or has been cooling your home for several years, it’s important to have your air conditioner serviced every year.

What’s included during our better air conditioner tune-up?

It’s always important to understand why something is done. Now let’s take a look at what we do during our fantastic air conditioner maintenance plan.

On the day of your scheduled service, you’ll receive a text message letting you know your service tech is on the way. Once they arrive, they’ll park their company vehicle where you can see them. And our techs will wear a company uniform, name badge, and any personal protective equipment required. Before entering your home, they will also put on shoe covers. We do this out of respect for you and your home.

Next, we’ll take a few minutes with you to see how the system has been performing for you and go over any questions you may have. Afterward, we’ll move our attention to the thermostat and lower the temperature by a few degrees to make sure the air conditioner runs and for our tests. 

Next, the tech will go to where the furnace is located. They’ll start by checking the condition of the filter and replacing it if a new one is available. They’ll also record and compare some of the temperature readings from the return and supply air ducts. These temperature readings are essential and can help identify whether the air conditioner is performing as it should. We also check the condition of the line set inside the home for any signs of condensation or leaks. If any are present, it could be a sign that the system is leaking refrigerant. Another thing that we do is clean out the drain line or condensate pump if one is present and check the drain termination point. A clogged drain line could result in the air conditioner shutting off prematurely.

Next, we move our attention to the evaporator coil where we check its overall condition and look for any signs of corrosion, or oil residue, and make sure it is draining correctly. Afterward, we remove the access panels and check the coil inside. After our inspection, we’ll add algae tablets to the pan to kill any algae growth. We also take the time to inspect the condition of the copper tubing. After our inspection, we’ll reconnect and close up the evaporator coil.

With the indoor equipment checked, the tech will then move outside to where the outdoor unit is located. One of the first things they’ll do is test the safety shut-off equipment by removing the disconnect. This should cut all power to the system.

Next, they’ll remove the service panel and inspect the wiring, capacitor, and contactor. We check for any pitting and carbon buildup. We also review and record several electrical readings, such as the amp draw of both the fan and compressor motors. We compare the readings to the manufacturer's specifications to make sure it's operating effectively. If anything is outside of range or is a cause for concern, we’ll let you know of the proper fix.

Next, they’ll focus on the refrigerant line and record and compare the temperatures and pressures of the refrigerant. If anything is found outside of the recommended levels it could be the sign of something else going on with the refrigerant.

With the system off, they’ll take a moment to look at the overall condition of the system along with the fan blade and compressor motor. We also check to see if the unit is level, and there isn’t anything that can restrict airflow. If any obstructions are found, we’ll remove them.

Speaking of obstructions, you’d be surprised just how much junk and debris can get caught in the condensing coil. In fact, a dirty condenser can lead to a host of problems that can negatively affect your air conditioner’s performance. This is why it’s crucial to have your air conditioner serviced every year. To clean the condenser, your technician will carefully remove any debris caught in the condenser using a hose and break up any grime with a special cleaner that also protects the coil.

The last step is to put the cover back on and pack up all the tools and clean the area we were working in. A report will then be written of our findings with any recommendations for repairs. Finally, we conclude with a review of everything that was done and any questions you may have. On our better maintenance plan an air conditioner tune-up will take around an hour to complete. For comparison, our basic air conditioner tune-up only takes about 45 minutes to complete.

What are the next steps?

I hope by now you see the value and the attention to detail we provide with our better air conditioner maintenance plan. If you aren’t already on one of our maintenance agreements and would like to sign up, click the schedule service button at the top of the screen. We’d be happy to set you up on one of our plans and get your next air conditioner tune-up scheduled. Thank you for watching, and we look forward to making your day better.

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Chris Husmann

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road. We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before, move the humidifier to the proper side of the furnace, move over the ductwork that was not put in a good location, raise our electrical box outside away from the ground, and all kinds of little things to make sure our system runs right for a long time. It's been a few months and our setup runs perfectly. You get what you pay for, and I'm glad we paid for Fire and Ice!

Emily

When the 30 year old HVAC system in our house went out Fire and Ice was recommended to me. Brad, my sales representative, showed me a comprehensive list of my options, set me up with financing make a brand new system affordable, and professionally communicated throughout the entire process. The installers, Demetrius, Willard, and Tyler, were fantastic! They were very helpful and professional throughout the entire installation process and walked us through the ins and outs of the final product. The AC works like a dream just in time for the hot summer weather and we could not be happier! Fire and Ice is our go-to recommendation for anyone seeking HVAC work.

Mary Avalos-Miller

Our complete HVAC system was replaced a month ago. We experienced a flawless, informative process from sales to installation. Bryan, our sales pro, performed a detailed anaysis of our home's size, construction & features to develop an evaluation of our HVAC needs to offer the optimum sized equipment and has returned several times since the installation to insure it's proper functioning and our understanding of the entire system. The installation was performed within 3 days of our agreement - with the crew (Jon, Daniqua & Colby) getting the old system removed (furnace & A/C) and the new system installed in a matter of hours - they even modified ductwork and rerouted some lines originally installed by our builder to increase efficiency and give the system a cleaner appearance. Another great surprise was their tenacity with the cleanup - all their work areas were left totally spotless!!! Overall the best contractor performance we have experienced in 35 years of home ownership including having 2 homes built by the area's most reputable developers. The system runs great, is quiet and can now be operated through my phone from anywhere - even if just to insure it's running while at my winter haven. Thank You Fire & Ice!

Cathy Mace

Fire & Ice was great. Our sales rep, Bryan, was excellent. He was knowledgeable, professional, and didn’t pressure us to make a purchase. Due to our experience with him, we were already planning on using Fire & Ice to replace our old AC, but during the heat wave and storms, my once limping-along-AC decided 20 years was enough cooling and decided it’s job was done. My husband had initially set the meeting with Bryan, but was out of town, leaving me to pick up the sale. Bryan didn’t miss a beat when I emailed him asking to get a new AC installed ASAP. Within two days, my install techs, Demetrius P. and Willard J. were here to install. The excellent service continued. Both were amazing and incredibly professional, even dealing with my very vocal dog with grace every time they entered my house. They completed the job in a timely manner and everything was top notch. They were mindful of the fact that I work from home, and kept noise to an absolute minimum. By the time they left, I could feel the cool air flowing once again. They even took the time to swap out my furnace filter! Loved working with them and will recommend Fire & Ice to my friends & neighbors.

Jared Petersen

The entire process of having a new furnace and air conditioner installed was awesome. Scheduling the estimate was quick and easy and I didn't have to wait on availability. The estimate was very thorough, and Bryan was extremely helpful in explaining everything. Install was just a few days later based on my schedule (they could have installed sooner) and the install technicians (Bryan, Alontae, Von) were awesome. Very professional and courteous, adhering to local health guidelines the entire time. They also had somebody come out and take photos and videos of the install so they could use it in their training. They took the time to ensure everything was installed properly (my old install wasn't). They were also very helpful to show me everything about the system and new thermostat before they left. Bryan followed up with me a week later and stopped in to check on the install. He's awesome and having a tech come out and tweak a couple things (humidifier and thermostat) to ensure everything runs properly!

Jayson Nayuki

One of my good friend’s had a great experience with Fire and Ice, so I went ahead and tried them out. Amazing customers service. Brad was awesome with walking me through the process of getting a new furnace and answered all of my questions. I will be a returning customer and recommend Fire and Ice to all. Update on furnace installed: I can not praise this company enough. The technicians Floyd and Jacob were very professional and the craftsmanship was amazing. You can tell when someone takes pride in their work. Thank you for your hard work. It’s greatly appreciated.

Bryan Wade

Bryan and Nick were true professionals. They gave me a good heads up when they were going to arrive and did a great job installing the new furnace. They made sure to keep my house clean and walked me through what they did and gave me tips on how to get the best use/life out of my furnace. Will definitely recommend to a friend.

I Daniels

The two technicians arrived exactly when they said they would, immediately began to take care of business. They had more trouble than they anticipated getting the old furnace out but still pretty much finished at the time they told me. The system and heating space were left clean and tidy. they took a few extra minutes to troubleshoot my water tank to get it to ignite which was greatly appreciated. Very nice gentleman throughout the experience and gave me a thorough explanation of the paperwork and how to use the thermostat as well. Was a great experience