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Carrier Infinity™ 20 (25VNA0) Heat Pump Video Review

The Carrier Infinity™ 20 Heat Pump and its Greenspeed Intelligence technology is first of its kind. Let’s break it all down and go over its features, costs, and see who might benefit most from this heat pump.

Revised:

January 28th, 2022

The Carrier Infinity™ 20 Heat Pump and its Greenspeed Intelligence technology is first of its kind. Let’s break it all down and go over its features, costs, and see who might benefit most from this heat pump.

Hi, I’m Bryan with Fire & Ice. We understand that your home is your castle, and you want total control over your indoor comfort all year long. When it comes to heat pumps the Carrier Infinity™ 20, also known as the Infinity™ 20 heat pump, is in a class of its own. In fact, there’s no other ducted, air-source heat pump on the market today that can beat its heating efficiency. In this video we’ll take a look at its features, its efficiency rating, see how much it costs, and explore who is a right fit for this heat pump. 

What are the features of the Carrier Infinity™ 20?

Let’s take a look at the features of the Carrier Infinity™ 20 heat pump.

First off is its variable speed compressor. A lot like cruise control in your car, the Infinity™ 20 will automatically throttle up or down  between 40 and 100% of its capacity. This gives you more control over the temperature and humidity inside your home. Additionally, during the winter, the Infinity™ 20’s variable speed compressor allows it to continue to provide heat for your home when temperatures get as low as negative 5 degrees. Most heat pumps struggle to provide heat when the temperature dips into the mid-30’s.

It also comes equipped with Carrier’s Greenspeed Technology, which results in higher efficiency, better dehumidification, and ultra-quiet performance. In fact, the Infinity™ 20 heat pump operates as low as 58 decibels. For comparison, a normal conversation is around 60 decibels. The Greenspeed technology also includes integration with Carrier’s Infinity Controls, which provides precise year-round comfort as your system learns and adapts to your heating and cooling needs.

What is the efficiency rating of the Carrier Infinity™ 20?

Heat pumps, like the Carrier Infinity20, are able to provide heating and cooling for your home and have two efficiency ratings. On the cooling side, the Infinity™ 20 has up to a 20.5 SEER rating. SEER stands for Seasonal Energy Efficiency Ratio and is a score of how much energy heat pumps use to cool your home. Most heat pumps on the market today are rated between 14-22 SEER.

On the heating side, a heat pump’s efficiency is rated by an HSPF rating or Heating Seasonal Performance Factor. HSPF rating measures heat pump efficiency during the average heating season. The average HSPF rating can range from 7.7 to 11. The Carrier XR14’s HSPF rating ranges between 11 and 13.  

What Equipment Can I Pair with the Carrier Infinity™ 20?

In order to maximize the potential of the Infinity™ 20’s, it is recommended that it pairs with  other variable speed air handlers or furnaces. In all-electric homes, the Carrier FE4A or FE5A air handlers could be paired with the Carrier Infinity™ 20. If you prefer a furnace, you may want to consider the Carrier Infinity 98, 96 or 80 gas furnaces.

Who is Carrier Infinity™ 20 a good fit for?

The Carrier Infinity™ 20 heat pump is ideal for homeowners who have long term plans of being in their home and are looking for a heat pump that will increase their comfort, be efficient, and be more affordable compared to other higher end models. If you struggle with hot and cold spots or uneven temperatures between floors in your home, the Carrier Infinity™ 20 can help solve your issues. Suffer from high humidity during the summer months? The Infinity™ 20 can help with that as well.

If you live in Central Ohio you are all too familiar with how harsh and frigid winter can be. If you have an all-electric system, you’re likely familiar with how expensive it can be to heat your home when relying on your heat strips. Fortunately, the Infinity™ 20 heat pump’s variable speed compressor allows your heat pump to continue to provide heat even in subzero temperatures. If energy savings are a concern the Infinity™ 20 has been shown to reduce annual energy costs by an estimated 50% when switching from an older 10 SEER or lower heat pump.

However, this heat pump isn’t for everyone. If you plan on moving in the near future or your current single-stage heat pump already meets your heating and cooling needs, the Infinity™ 20 might be more system than you need. And since it uses Greenspeed technology, you likely will need to replace your existing furnace or air handler as well to take advantage of everything the Infinity™ 20 has to offer.

How much does Carrier Infinity™ 20 cost?

To have the Carrier Infinity™ 20 installed in your home, expect to pay between $8,700 and $11,000. For comparison, installing a new heat pump can generally cost between $4,900 and $12,500. At Fire & Ice, all of our estimates include the price of equipment, installation, and any additional fees. And if your home is all-electric, you’ll need to replace the air handler as well, adding around $3,500 to $6,000.

The range in price can be affected by a number of factors such as the size of your home, the heat pump’s capacity, filters and other indoor air quality products, and any modifications needed during installation to ensure your system is installed correctly. 

What’s the next step in the process?

Let’s talk about what to do next. If you think the Carrier Infinity™ 20 heat pump is right for you click the “get a quote button” to receive a free estimate for installation. Thank you for watching and we look forward to making your day even better.

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Over 3500 Reviews!
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Chris Husmann

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road. We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before, move the humidifier to the proper side of the furnace, move over the ductwork that was not put in a good location, raise our electrical box outside away from the ground, and all kinds of little things to make sure our system runs right for a long time. It's been a few months and our setup runs perfectly. You get what you pay for, and I'm glad we paid for Fire and Ice!

Emily

When the 30 year old HVAC system in our house went out Fire and Ice was recommended to me. Brad, my sales representative, showed me a comprehensive list of my options, set me up with financing make a brand new system affordable, and professionally communicated throughout the entire process. The installers, Demetrius, Willard, and Tyler, were fantastic! They were very helpful and professional throughout the entire installation process and walked us through the ins and outs of the final product. The AC works like a dream just in time for the hot summer weather and we could not be happier! Fire and Ice is our go-to recommendation for anyone seeking HVAC work.

Mary Avalos-Miller

Our complete HVAC system was replaced a month ago. We experienced a flawless, informative process from sales to installation. Bryan, our sales pro, performed a detailed anaysis of our home's size, construction & features to develop an evaluation of our HVAC needs to offer the optimum sized equipment and has returned several times since the installation to insure it's proper functioning and our understanding of the entire system. The installation was performed within 3 days of our agreement - with the crew (Jon, Daniqua & Colby) getting the old system removed (furnace & A/C) and the new system installed in a matter of hours - they even modified ductwork and rerouted some lines originally installed by our builder to increase efficiency and give the system a cleaner appearance. Another great surprise was their tenacity with the cleanup - all their work areas were left totally spotless!!! Overall the best contractor performance we have experienced in 35 years of home ownership including having 2 homes built by the area's most reputable developers. The system runs great, is quiet and can now be operated through my phone from anywhere - even if just to insure it's running while at my winter haven. Thank You Fire & Ice!

Cathy Mace

Fire & Ice was great. Our sales rep, Bryan, was excellent. He was knowledgeable, professional, and didn’t pressure us to make a purchase. Due to our experience with him, we were already planning on using Fire & Ice to replace our old AC, but during the heat wave and storms, my once limping-along-AC decided 20 years was enough cooling and decided it’s job was done. My husband had initially set the meeting with Bryan, but was out of town, leaving me to pick up the sale. Bryan didn’t miss a beat when I emailed him asking to get a new AC installed ASAP. Within two days, my install techs, Demetrius P. and Willard J. were here to install. The excellent service continued. Both were amazing and incredibly professional, even dealing with my very vocal dog with grace every time they entered my house. They completed the job in a timely manner and everything was top notch. They were mindful of the fact that I work from home, and kept noise to an absolute minimum. By the time they left, I could feel the cool air flowing once again. They even took the time to swap out my furnace filter! Loved working with them and will recommend Fire & Ice to my friends & neighbors.

Jared Petersen

The entire process of having a new furnace and air conditioner installed was awesome. Scheduling the estimate was quick and easy and I didn't have to wait on availability. The estimate was very thorough, and Bryan was extremely helpful in explaining everything. Install was just a few days later based on my schedule (they could have installed sooner) and the install technicians (Bryan, Alontae, Von) were awesome. Very professional and courteous, adhering to local health guidelines the entire time. They also had somebody come out and take photos and videos of the install so they could use it in their training. They took the time to ensure everything was installed properly (my old install wasn't). They were also very helpful to show me everything about the system and new thermostat before they left. Bryan followed up with me a week later and stopped in to check on the install. He's awesome and having a tech come out and tweak a couple things (humidifier and thermostat) to ensure everything runs properly!

Jayson Nayuki

One of my good friend’s had a great experience with Fire and Ice, so I went ahead and tried them out. Amazing customers service. Brad was awesome with walking me through the process of getting a new furnace and answered all of my questions. I will be a returning customer and recommend Fire and Ice to all. Update on furnace installed: I can not praise this company enough. The technicians Floyd and Jacob were very professional and the craftsmanship was amazing. You can tell when someone takes pride in their work. Thank you for your hard work. It’s greatly appreciated.

Bryan Wade

Bryan and Nick were true professionals. They gave me a good heads up when they were going to arrive and did a great job installing the new furnace. They made sure to keep my house clean and walked me through what they did and gave me tips on how to get the best use/life out of my furnace. Will definitely recommend to a friend.

I Daniels

The two technicians arrived exactly when they said they would, immediately began to take care of business. They had more trouble than they anticipated getting the old furnace out but still pretty much finished at the time they told me. The system and heating space were left clean and tidy. they took a few extra minutes to troubleshoot my water tank to get it to ignite which was greatly appreciated. Very nice gentleman throughout the experience and gave me a thorough explanation of the paperwork and how to use the thermostat as well. Was a great experience