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Certification Programs: What are they, and why are they essential for your HVAC contractor

In this article, we explain what a NATE certification is, why it should be something you look for when hiring an HVAC professional for your home, other types of certificates, and how to validate them when looking for a prospective contractor.

Certification Programs: What are they, and why are they essential for your HVAC contractor

6 Minute read

Olivia Minnier

Revised:

July 25th, 2022

For the typical homeowner, seeing the different types of HVAC certification programs can seem daunting. Especially when you are trying to hire someone to work on your HVAC and may be pressured to make a decision fast to help resolve a problem.

Certification programs like NATE ensure that the technician you hire will do the job correctly. It is a great thing to ask for when looking at prospective hires for your system. To help educate you to ask about your future technician's certifications, we will first go over what NATE is and stands for.

What is NATE, and Why is it Important for my HVAC Contractor?

NATE stands for the North American Technician Excellence and represents “real world HVAC knowledge,” according to their website. Hiring a contractor with this certification ensures that they are knowledgeable when it comes to installation and helps to keep you and your home safe from any dangers.

While there are other certifications other than NATE, it is considered the gold standard of HVAC certification programs. All HVAC technicians have to go through a training program, typically an apprenticeship, and have a current state license to perform HVAC services, but are not always required to have any additional certifications.

There are also different levels of NATE certifications to be aware of.

Different Levels of NATE Certifications

There are also four different levels of NATE certifications a technician can have; they include:

  • Ready to Work and Heating and Cooling Support Certification

These certifications are for entry-level HVAC technicians who are just starting, in the case of the ready-to-work, and those with six months to one year of experience for the support certification.

  • HVAC Support Technician Certificate

This second-level certificate is for technicians who have over two years of experience

  • CHP-5 HVAC Professional and the Traditional Nate Pathway exam

These are the main certification pathways for HVAC technicians and what most people consider “NATE certified.”

  • Professional Certification Exams

These are certifications available for HVAC professionals who want to be certified in a specific area.

  • Senior Level Efficiency Analyst Certification

This certification is for senior-level analysts with at least five years of professional experience. They must also have two NATE specialty certifications to receive this.

NATE certifications are also better for technicians because they help your job security, mitigate costs and reduce insurance rates on behalf of the company they work for.

As with any home improvement contractor you may hire, HVAC technicians are expensive, but in our opinion, the expense is justified. HVAC is not a situation where you can have just anyone work on your system.

Hiring a contractor who is not certified in current HVAC standards, or any standard at all, or having a neighbor or someone you know who is “good at HVAC” or “handy” perform services on your system is incredibly dangerous and can even be lethal.

Dangers of Hiring a Non-certified Technician

There are significant dangers to hiring a technician who is not certified by current HVAC standards.

Air conditioners and furnace systems have complex systems, both internally and externally, that requires someone with the knowledge to install them. Furthermore, hiring your neighbor or someone you know that is not certified could lead to shoddy craftsmanship and release dangerous gasses like carbon monoxide into the air in your home. Mishandling of refrigerants can also be hazardous.

Carbon Monoxide Dangers

Carbon Monoxide is an odorless, tasteless, and invisible gas, giving it the name the “silent killer.” Exposure to this gas can be toxic and even deadly. Each year, according to the CDC, carbon monoxide poisoning kills more than 430 people nationally. In addition, approximately 50,000 people go to emergency rooms each year for accidental carbon monoxide poisoning.

Carbon monoxide can leak from your furnace without your knowledge, which makes regular maintenance by a trained HVAC technician even more critical, as the average homeowner cannot prevent these leaks.

Refrigerant Dangers

Refrigerants can also be hazardous when mishandled. If you or someone else mishandles air conditioner refrigerants, it can cause frostbite or sight impairment from coming in contact with your skin or eyes. In addition, inhaling a refrigerant can lead to asphyxiation, loss of coordination, increased pulse rate, and deeper respiration when oxygen levels in the air are reduced to 12-14%, caused by displacement.

Improper handling can also have serious environmental risks, and releasing refrigerants into the air can damage the ozone layer.

Do not look at HVAC like other home improvement projects you can do yourself or figure out with someone else. The potential dangers outweigh the cost savings.

How Do I Check Potential Technicians For Proper Heating and Air Conditioning Certifications?

As a homeowner, you should check potential technicians or companies for proper certifications before allowing them to perform services in your home. While vetting companies and technicians, be sure to ask the following:

  • Their state HVAC license. License requirements vary by state, but all require the section 608 certification from the EPA, which allows the handling of refrigerants. If they do not have this, do not let them perform services in your home.
  • Any additional certifications and the license number. If they have any additional certifications, you can ask what those are and ask for the number. For example, if they have a NATE certification, you can look it up online on the NATE ID lookup page.
  • Feel free to ask about levels of experience, when they got certified, and what type of specialty they have.

At Fire & Ice, we understand the importance of having a qualified HVAC professional inside your home. That is why we have an intense commitment to training and mechanical quality standards.

Commitment to Mechanical Quality

Largest Training Facility in Central Ohio

The Fire & Ice training facility is the largest in the area. Here, our installers and technicians get hundreds of hours of training annually.

Training facilities are a rarity, to begin with, for HVAC companies, let alone one that allows for training on every significant type of equipment we install and service. Nevertheless, the difference in institutional knowledge can and does make a difference.

57-Point Commissioning

On every installation, we perform thorough commissioning that tracks 57 different variables. This ensures optimal equipment performance and sets benchmarks for future service technician visits.

Commissioning is not always performed industry-wide or not as thoroughly. So there’s a chance that your installation is just as good without testing it in this way, but no way to know for sure unless it’s commissioned.

Commissioning can take up to an hour of extra time. Rather than racing to the next job, we perform it every time to ensure the work we do is up to the customer's standards.

Digital Gauges

Digital testing gauges provide more accurate readings than traditional analog gauges. However, every bit counts when it comes to the comfort of your home and the number on your utility bills. Even a tiny discrepancy between your system’s and ideal levels can affect these items.

Nitrogen Brazing

We braze refrigerant lines with nitrogen, which prevents oxidation of the line. This proactively protects against long-term damage that can be caused due to oxidation.

This oft-skipped step in an A/C installation can be the difference between 15-20 years of smooth operation or a shortened lifespan with preventable mechanical issues costing you comfort and money.

N.A.T.E. Certified, Dedicated Installation Teams

With numerous installation teams, we can provide expertise to every home we visit. N.A.T.E. certification is regarded as the industry standard for excellence in training, and we pride ourselves on being a N.A.T.E. certified contractor.

Don’t Sacrifice Your Furnace and Air Conditioner’s Safety

Hiring a technician with the proper certifications is paramount to your home’s safety and the quality of your HVAC installation. Don’t be afraid to ask questions and get important information about credentials and experience before letting someone perform services inside your home.

At Fire & Ice, we understand how important it is for you to have a quality HVAC installation and how confusing the information can be when hiring someone for services. Feel free to call us with any questions and if you live in the Central Ohio area, contact us to schedule your free estimate.

Check to see if you are within our service area by using the zip code map below.

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Chris Husmann

Fire and Ice has been wonderful to work with! Our new Furnace and AC are working like a dream. We had a number of places come out for estimates and Fire and Ice was the only one who actually went around and measured our windows and home and determined we should get a smaller furnace than what was installed before, saving us money both up front and on efficiency down the road. We were also impressed at the quality of the installation itself, as our old setup was clearly done without much care or thought. Fire and Ice took the time to move pipes and such that were just hanging from my ceiling before, move the humidifier to the proper side of the furnace, move over the ductwork that was not put in a good location, raise our electrical box outside away from the ground, and all kinds of little things to make sure our system runs right for a long time. It's been a few months and our setup runs perfectly. You get what you pay for, and I'm glad we paid for Fire and Ice!

Emily

When the 30 year old HVAC system in our house went out Fire and Ice was recommended to me. Brad, my sales representative, showed me a comprehensive list of my options, set me up with financing make a brand new system affordable, and professionally communicated throughout the entire process. The installers, Demetrius, Willard, and Tyler, were fantastic! They were very helpful and professional throughout the entire installation process and walked us through the ins and outs of the final product. The AC works like a dream just in time for the hot summer weather and we could not be happier! Fire and Ice is our go-to recommendation for anyone seeking HVAC work.

Mary Avalos-Miller

Our complete HVAC system was replaced a month ago. We experienced a flawless, informative process from sales to installation. Bryan, our sales pro, performed a detailed anaysis of our home's size, construction & features to develop an evaluation of our HVAC needs to offer the optimum sized equipment and has returned several times since the installation to insure it's proper functioning and our understanding of the entire system. The installation was performed within 3 days of our agreement - with the crew (Jon, Daniqua & Colby) getting the old system removed (furnace & A/C) and the new system installed in a matter of hours - they even modified ductwork and rerouted some lines originally installed by our builder to increase efficiency and give the system a cleaner appearance. Another great surprise was their tenacity with the cleanup - all their work areas were left totally spotless!!! Overall the best contractor performance we have experienced in 35 years of home ownership including having 2 homes built by the area's most reputable developers. The system runs great, is quiet and can now be operated through my phone from anywhere - even if just to insure it's running while at my winter haven. Thank You Fire & Ice!

Cathy Mace

Fire & Ice was great. Our sales rep, Bryan, was excellent. He was knowledgeable, professional, and didn’t pressure us to make a purchase. Due to our experience with him, we were already planning on using Fire & Ice to replace our old AC, but during the heat wave and storms, my once limping-along-AC decided 20 years was enough cooling and decided it’s job was done. My husband had initially set the meeting with Bryan, but was out of town, leaving me to pick up the sale. Bryan didn’t miss a beat when I emailed him asking to get a new AC installed ASAP. Within two days, my install techs, Demetrius P. and Willard J. were here to install. The excellent service continued. Both were amazing and incredibly professional, even dealing with my very vocal dog with grace every time they entered my house. They completed the job in a timely manner and everything was top notch. They were mindful of the fact that I work from home, and kept noise to an absolute minimum. By the time they left, I could feel the cool air flowing once again. They even took the time to swap out my furnace filter! Loved working with them and will recommend Fire & Ice to my friends & neighbors.

Jared Petersen

The entire process of having a new furnace and air conditioner installed was awesome. Scheduling the estimate was quick and easy and I didn't have to wait on availability. The estimate was very thorough, and Bryan was extremely helpful in explaining everything. Install was just a few days later based on my schedule (they could have installed sooner) and the install technicians (Bryan, Alontae, Von) were awesome. Very professional and courteous, adhering to local health guidelines the entire time. They also had somebody come out and take photos and videos of the install so they could use it in their training. They took the time to ensure everything was installed properly (my old install wasn't). They were also very helpful to show me everything about the system and new thermostat before they left. Bryan followed up with me a week later and stopped in to check on the install. He's awesome and having a tech come out and tweak a couple things (humidifier and thermostat) to ensure everything runs properly!

Jayson Nayuki

One of my good friend’s had a great experience with Fire and Ice, so I went ahead and tried them out. Amazing customers service. Brad was awesome with walking me through the process of getting a new furnace and answered all of my questions. I will be a returning customer and recommend Fire and Ice to all. Update on furnace installed: I can not praise this company enough. The technicians Floyd and Jacob were very professional and the craftsmanship was amazing. You can tell when someone takes pride in their work. Thank you for your hard work. It’s greatly appreciated.

Bryan Wade

Bryan and Nick were true professionals. They gave me a good heads up when they were going to arrive and did a great job installing the new furnace. They made sure to keep my house clean and walked me through what they did and gave me tips on how to get the best use/life out of my furnace. Will definitely recommend to a friend.

I Daniels

The two technicians arrived exactly when they said they would, immediately began to take care of business. They had more trouble than they anticipated getting the old furnace out but still pretty much finished at the time they told me. The system and heating space were left clean and tidy. they took a few extra minutes to troubleshoot my water tank to get it to ignite which was greatly appreciated. Very nice gentleman throughout the experience and gave me a thorough explanation of the paperwork and how to use the thermostat as well. Was a great experience