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What To Expect At Your Estimate

Learn what you can expect from your estimate. Our process provides you with the best experience and product options for your home.

Revised:

December 27th, 2019

Narrator: Thank you for the opportunity to help you get back to comfortable. Your Fire and Ice Heating and Air Conditioning comfort consultant will arrive in a marked Fire and Ice vehicle. Whenever possible, they'll park on the side of the street or road to keep your driveway clear. All team members must wear uniforms and photo ID badges for your safety. Before we enter your home, we'll always put on shoe covers to protect your floors.

The next step is to learn as much as possible about your home and comfort preferences so we can provide solutions for your ultimate comfort. Fire and Ice takes critical steps to inspect the following items: size of home, insulation levels, condition and type of ductwork, condition and type of windows and doors. These important aspects are gathered to create the heating and cooling load. In other words, a manual J load calculation.

From there your comfort consultant will let you know which options are best for you, including benefits of indoor air quality, such as UV lights, humidification, media filters, and more. All our solutions are available with financing options and flexible payment plans. Fire and Ice will clearly lay out the final investment, financing choices and monthly payment amounts for each heating and cooling option. We are here to educate and provide choices, but the decision is always up to you.

Thank you again for selecting Fire and Ice to help you. Should any other questions arise before your appointment, feel free to call our office.

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Over 3500 Reviews!
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Alan B. Tyson

Rec’d complete estimate for new HVAC system. Rep was very thorough in analysis of my home needs. Very informative in explaining the process.

Brian Metzbower

Challenging job with my small attic space, but they did a great job of getting the whole new HVAC installed. Staff were polite and knowledgeable, they clearly wanted to do the job right and took pride in their work.

Whitney Bullington

Kyle is the best! After hours call for AC not working. The company who installed the unit couldn’t get anyone to our house for over 5 DAYS! Fire and Ice was recommended by a coworker. I called and gave my info for an emergency house call. 10 minutes later Kyle called. Less than An hour later my AC was repaired! Pricewas super reasonable (especially considering it’s after 9 pm) No fuss, no gimmicks and super nice. Kyle you’re our hero!

Tabitha Forro

The guys did a great job installing our new heating and cooling system. They were on time and courteous. Our techs Bryan and Brett answered all questions asked. There was no mess left over after they finished so all was good.

Peter Magada

Great experience having all their people in our home to help us replace both 21 yr old heating & air conditioning units. They were recommended by our son since they did an efficient and quick job in their furnace breakdown. From Roger, who walked us through buying the units, to Floyd & Daniqua, the technicians that installed both Trane units, we found them very courteous, efficient and knowledgeable! We highly recommend Fire & Ice for your HVAC needs!!

Jeffrey Hatef

Excellent service. They came out quickly, diagnosed, the issue, repaired our AC, andthen installed our Nest thermostat. 100% would use again.

Heather Orr

You get what you pay for, and these guys are worth it & more. Completely knowledgeable professionals in every position, they made me feel more comfortable& confident in my decision to contract them for my home. I got a brand new AC, furnace, and thermostat installed and just 1 week in it's SO much better!

Stacy Holton

Bryan and Nick were both very professional and friendly! When there is someone in your home typically it isn't like you can relax and go about your day but we were totally able to do just that. It is like they were not even here as they worked hard for 9+ hours to get the job done. Please tell them THANK YOU for being so awesome at what they do! Huge kudos to both gentlemen and you are lucky to have them on your team.