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What To Expect At Your Estimate

Learn what you can expect from your estimate. Our process provides you with the best experience and product options for your home.

Revised:

December 27th, 2019

Narrator: Thank you for the opportunity to help you get back to comfortable. Your Fire and Ice Heating and Air Conditioning comfort consultant will arrive in a marked Fire and Ice vehicle. Whenever possible, they'll park on the side of the street or road to keep your driveway clear. All team members must wear uniforms and photo ID badges for your safety. Before we enter your home, we'll always put on shoe covers to protect your floors.

The next step is to learn as much as possible about your home and comfort preferences so we can provide solutions for your ultimate comfort. Fire and Ice takes critical steps to inspect the following items: size of home, insulation levels, condition and type of ductwork, condition and type of windows and doors. These important aspects are gathered to create the heating and cooling load. In other words, a manual J load calculation.

From there your comfort consultant will let you know which options are best for you, including benefits of indoor air quality, such as UV lights, humidification, media filters, and more. All our solutions are available with financing options and flexible payment plans. Fire and Ice will clearly lay out the final investment, financing choices and monthly payment amounts for each heating and cooling option. We are here to educate and provide choices, but the decision is always up to you.

Thank you again for selecting Fire and Ice to help you. Should any other questions arise before your appointment, feel free to call our office.

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Over 3500 Reviews!
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Dave LeVeck

The team from Fire & Ice replaced our heating and air conditioning system in our nearly impossibly small furnace room (I feared they would have to remove our hot water tank and move the washer & dryer to get access to the furnace unit) and the outside was also a task because it required a crane to get the A/C unit on the roof of our condo. The team of pros from Fire & Ice were able to accomplish all of these unusual tasks and kept me fully informed on what was needed for them to get our units replaced. We highly recommend Fire & Ice. Dave & Sue LeVeck

Felicia Spinks

Fire an Ice installed my furnace two years ago so I decided to use them to install my new a/c. Bryan did a great job reviewing all my options and working to get the financing that worked for me. He was also very patient with me and answered all my questions. Demetrius and Will did an amazing job! Considering all the work they did, they were done in four hours. I’m very pleased and would recommend Fire and Ice to anyone needing HVAC services

Scott Krouse

The sales experience with Luke was great. The installation team of Demetrius, Tyler and Hassan was fantastic. They were on time, were very thorough and did a great job. They take pride in their work and it shows with the final product. They were very respectful, cleaned up and it was a pleasure having them in our house. I highly recommend all these employees and this company. The company is fortunate to have them.

Nicole Reese

Brandon was the one who installed our new furnace. He was punctual and very professional. Our new furnace is working great and couldn’t be happier with how it looks. Bryan the sales rep was very informational without being pushy and helped us make the best decision for our house. I recommend anyone who needs a new Hvac unit to call fire and ice.

Gary F

We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside and out. I would highly recommend their service to anyone considering a new system(s). We just followed up with a pair of new furnaces. Fast scheduling and efficient installation. Luke and Brandon protected the floor and cleaned up after the install.

Jon DeBarbrie

I had a positive experience with Fire and Ice in the past and my AC installation was even better. Brandon and DQ were very professional. Not only was the install super clean with an impressive 4 fitting duct bend sealed tight, but I needed to work from home during the install and I barely heard them throughout the day. I’ll be recommending F&I to all my friends.