Skip to main content
Back To Resources

Top Questions Regarding HVAC Installation

So you’re an individual that is interested in replacing your current heating or cooling system but you don’t know where to start? In this video, our team will answer the most commonly asked questions that we receive during our first appointment.

Revised:

August 14th, 2020

So, you're an individual that is interested in replacing your current heating and cooling system, but you don't know where to start. You have questions regarding the installation process and who to ask about your options. In this video, our team will answer the most commonly asked questions that we received during our first appointment.

I'm Bryan Carnahan, one of the residential sales providers for Fire & Ice. As a team, we have answered thousands of questions regarding the installation process over the years. So, we have compiled seven of the most common questions we are asked by customers. By the end of this video, you will know the information that you need in order to get an accurate estimate and what to expect during the installation process. Here is a list of the most common questions we receive.

  1. What's included in the installation process?
  2. How long will the installation take?
  3. How much will it cost?
  4. Do you have financing available?
  5. How long will the equipment last?
  6. Do I have to replace both units at the same time?
  7. And finally, number seven Does the brand of the equipment really matter?

What’s included in the installation process?

So let's get started with the first question. We commonly get asked about the installation process. First, what's included in the installation process? First things first. Our professionally trained installers will call you on the way to your home, making sure you're available when they arrive, they will review the installation process with you.

Second is removal of any existing equipment properly. Once that is completed, you will have installers both near the furnace, in the basement or wherever it may be, or outside with the air conditioning or heat pump.

Third will be the installation of the new equipment. And fourth will be the commissioning or review startup of the new equipment. During that process, they may ask you questions if there is anything that comes up that may be different than what you reviewed in the beginning.

How long will the installation take?

Number two, how long will the installation take? Installation of a full system, our goal is to be there for the entire day, sometime between 8:00 in the morning till 6:00 in the afternoon. Sometimes it may take a little longer.

How much will it cost?

Number three how much will it cost? In general, a furnace only installation could range anywhere between $4,000 and $8,000. An air conditioning or heat pump alone could range anywhere between $4,500 and $12,000. A full system is more likely going to be in the $7,000 to $18,000.

Do you offer financing?

Number four do we offer financing? Yes, we do offer many financing options. It will be determined on many factors.

How long will the equipment last?

Number five How long will the equipment last? The equipment possesses a ten-year parts and equipment warranty with proper maintenance. Your equipment should last 15 to 20 years.

Do I have to replace both units at the same time?

Number six do I have to replace both units at the same time? In a gas system, the furnace in the air conditioner are mutually exclusive. So the answer is no. You do not have to replace both the indoor and outdoor units at the same time. However, an electric system the units are working together. They must rate. Therefore, if you replace a heat pump, you also need to replace the air handler and vice versa.

Does the brand of the equipment really matter?

And finally, number seven. Does the brand of the equipment really matter? The brand of the equipment matters only for reliability and for options for yield. What really matters is the company is going to stand by that equipment in the company that's going to install the equipment. That is what is the most important part of this process. We hope by now you have a better understanding on what typically goes into installing a new heating and cooling system.

If you would like more information about the products and services that we offer, visit our learning center to see detailed articles about these questions. We are looking forward to meeting you and we hope we can make your day better.

What is your name?

Over 3500 Reviews!
4.9 average on Google

Denise Boley

Kyle has been my service repairman previously and again he provided excellent service. He is always polite and informative. I would give him an A+!

Mark McCann

Jimmy did an outstanding job as usual. Very responsive on a weekend. I absolutely trust their honesty and integrity.

Laurence Blackman

From start to finish the process was very simple. Our comfort consultant Rodger was great. He helped us understand the flaws in our old HVAC system and helped us choose the right product to replace it with. Our installers arrived not only ahead of the original time but also did a great job in getting everything installed right and were able to get things done ahead of the original finish time. It was a true pleasureto have them in our home. We look forward to doing business with Fire & Ice in the future.

Laura Davis

Jimmy was awesome! He got stuck at the nearby train tracks and was afraid he would be late so he proactively called to tell me. My little yappy dogs were horrible and he wasn’t even phased. He squatted down to pet them and they were best friends by the time he left. On top of that I knew he was going to tell us that we needed a new unit, but I appreciated that he explained why to me and did ask to just speak to my husband. That respect as a woman is everything! Highly recommended!

Mary Chandler

Fire & Ice did a great job replacing the blower motor on my dad's furnace. Of coursethe motor decided to quit during the first hot spell which is a very busy time for all heating and A/C companies. We were able to get someone to come out the same day we called and diagnose the problem. They confirmed that they had the part andcould replace it in about a week. Everyone we dealt with at the company was very pleasant and knowledgeable.

Gerald Ruskan

Very through and professional. Isaac explained everything in easy-to-understand terms. We decided to sign up for the service plan.

Jim Sargent

Davon was very professional and personable. My service was going to be $230 but he told me about the monthly $25 service contract and what it included and it was ano brainer, my service visit only cost me $25 instead of $230. Shoot....he's like family now...lol

Jessica Parker

James was very professional and thorough; we’ve had a very positive experience with Fire and Ice thus far- from installing the AC/Furnace and maintaining them.