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Top Questions Regarding HVAC Installation

So you’re an individual that is interested in replacing your current heating or cooling system but you don’t know where to start? In this video, our team will answer the most commonly asked questions that we receive during our first appointment.

Revised:

August 14th, 2020

So, you're an individual that is interested in replacing your current heating and cooling system, but you don't know where to start. You have questions regarding the installation process and who to ask about your options. In this video, our team will answer the most commonly asked questions that we received during our first appointment.

I'm Bryan Carnahan, one of the residential sales providers for Fire & Ice. As a team, we have answered thousands of questions regarding the installation process over the years. So, we have compiled seven of the most common questions we are asked by customers. By the end of this video, you will know the information that you need in order to get an accurate estimate and what to expect during the installation process. Here is a list of the most common questions we receive.

  1. What's included in the installation process?
  2. How long will the installation take?
  3. How much will it cost?
  4. Do you have financing available?
  5. How long will the equipment last?
  6. Do I have to replace both units at the same time?
  7. And finally, number seven Does the brand of the equipment really matter?

What’s included in the installation process?

So let's get started with the first question. We commonly get asked about the installation process. First, what's included in the installation process? First things first. Our professionally trained installers will call you on the way to your home, making sure you're available when they arrive, they will review the installation process with you.

Second is removal of any existing equipment properly. Once that is completed, you will have installers both near the furnace, in the basement or wherever it may be, or outside with the air conditioning or heat pump.

Third will be the installation of the new equipment. And fourth will be the commissioning or review startup of the new equipment. During that process, they may ask you questions if there is anything that comes up that may be different than what you reviewed in the beginning.

How long will the installation take?

Number two, how long will the installation take? Installation of a full system, our goal is to be there for the entire day, sometime between 8:00 in the morning till 6:00 in the afternoon. Sometimes it may take a little longer.

How much will it cost?

Number three how much will it cost? In general, a furnace only installation could range anywhere between $4,000 and $8,000. An air conditioning or heat pump alone could range anywhere between $4,500 and $12,000. A full system is more likely going to be in the $7,000 to $18,000.

Do you offer financing?

Number four do we offer financing? Yes, we do offer many financing options. It will be determined on many factors.

How long will the equipment last?

Number five How long will the equipment last? The equipment possesses a ten-year parts and equipment warranty with proper maintenance. Your equipment should last 15 to 20 years.

Do I have to replace both units at the same time?

Number six do I have to replace both units at the same time? In a gas system, the furnace in the air conditioner are mutually exclusive. So the answer is no. You do not have to replace both the indoor and outdoor units at the same time. However, an electric system the units are working together. They must rate. Therefore, if you replace a heat pump, you also need to replace the air handler and vice versa.

Does the brand of the equipment really matter?

And finally, number seven. Does the brand of the equipment really matter? The brand of the equipment matters only for reliability and for options for yield. What really matters is the company is going to stand by that equipment in the company that's going to install the equipment. That is what is the most important part of this process. We hope by now you have a better understanding on what typically goes into installing a new heating and cooling system.

If you would like more information about the products and services that we offer, visit our learning center to see detailed articles about these questions. We are looking forward to meeting you and we hope we can make your day better.

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Dave LeVeck

The team from Fire & Ice replaced our heating and air conditioning system in our nearly impossibly small furnace room (I feared they would have to remove our hot water tank and move the washer & dryer to get access to the furnace unit) and the outside was also a task because it required a crane to get the A/C unit on the roof of our condo. The team of pros from Fire & Ice were able to accomplish all of these unusual tasks and kept me fully informed on what was needed for them to get our units replaced. We highly recommend Fire & Ice. Dave & Sue LeVeck

Felicia Spinks

Fire an Ice installed my furnace two years ago so I decided to use them to install my new a/c. Bryan did a great job reviewing all my options and working to get the financing that worked for me. He was also very patient with me and answered all my questions. Demetrius and Will did an amazing job! Considering all the work they did, they were done in four hours. I’m very pleased and would recommend Fire and Ice to anyone needing HVAC services

Scott Krouse

The sales experience with Luke was great. The installation team of Demetrius, Tyler and Hassan was fantastic. They were on time, were very thorough and did a great job. They take pride in their work and it shows with the final product. They were very respectful, cleaned up and it was a pleasure having them in our house. I highly recommend all these employees and this company. The company is fortunate to have them.

Nicole Reese

Brandon was the one who installed our new furnace. He was punctual and very professional. Our new furnace is working great and couldn’t be happier with how it looks. Bryan the sales rep was very informational without being pushy and helped us make the best decision for our house. I recommend anyone who needs a new Hvac unit to call fire and ice.

Gary F

We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside and out. I would highly recommend their service to anyone considering a new system(s). We just followed up with a pair of new furnaces. Fast scheduling and efficient installation. Luke and Brandon protected the floor and cleaned up after the install.

Jon DeBarbrie

I had a positive experience with Fire and Ice in the past and my AC installation was even better. Brandon and DQ were very professional. Not only was the install super clean with an impressive 4 fitting duct bend sealed tight, but I needed to work from home during the install and I barely heard them throughout the day. I’ll be recommending F&I to all my friends.