Why is my AC running but not cooling my house?

Several things can cause this, including low refrigerant levels, a dirty or frozen evaporator coil, a failing compressor, or a malfunctioning thermostat. A dirty air filter can also restrict airflow enough to reduce cooling performance. Our technicians will diagnose the specific cause and explain your options before starting any work.

Should I repair or replace my air conditioner?

If your AC is over 10-12 years old and facing a major repair, replacement often makes more sense. Newer systems are significantly more efficient, which means lower monthly operating costs. We will walk you through both options and help you make the decision that fits your situation.

What are signs my AC needs professional repair?

Watch for warm air coming from vents, unusual sounds like grinding or hissing, water leaks around the unit, weak airflow, unpleasant odors, or your system cycling on and off frequently. If your energy bills spike unexpectedly, that can also indicate your AC is struggling and needs attention.

What are signs my AC needs professional repair?

Watch for warm air coming from vents, unusual sounds like grinding or hissing, water leaks around the unit, weak airflow, unpleasant odors, or your system cycling on and off frequently. If your energy bills spike unexpectedly, that can also indicate your AC is struggling and needs attention.

How quickly can I get an AC repair appointment?

We offer same-day and next-day appointments for AC repairs throughout the Columbus area, including emergency service for situations where your system has failed completely. During peak summer months, scheduling as early as possible helps ensure fast service.

How long does an AC repair take?

Most air conditioner repairs are completed in a single visit, typically within 1-2 hours. If a part needs to be ordered, we will schedule a follow-up appointment as quickly as possible.

Do you offer emergency AC repair?

Yes, we offer emergency air conditioner repair service 24 hours a day, 7 days a week in the Columbus area. If your AC breaks down after hours, on weekends, or on holidays, call us and we will dispatch a technician.

How do I know if my AC needs a repair or replacement?

If your system is less than 10-12 years old and this is the first major issue, a repair is usually the better option. If your system is 15+ years old, uses R-22 refrigerant, or has needed multiple repairs recently, replacement may be more cost-effective. Our technicians will give you an honest recommendation.

Is there a warranty on AC repairs?

Yes, all of our air conditioner repairs come with a one-year warranty on parts and labor. Maintenance Agreement holders receive an extended repair warranty for additional peace of mind.

Air Conditioner Repair
in Columbus, OH

Highly trained service technicians, factory-certified, can assess and diagnose air conditioner performance issues and provide you with a full repair estimate before starting the work.

Learn How An Air Conditioner Works

When Columbus temperatures soar and your air conditioner system malfunctions, we're here to help. Through the use of the most up to date technology and advanced equipment, we streamlined the process of an air conditioner repair.

The air conditioner is a relatively sophisticated machine. Through the use of a chemical evaporation process, the uncomfortable heat gets sapped from your home's atmosphere. When your air conditioner is having a tough time keeping up with the demand, it's time to have it checked out by an HVAC professional.

We keep you informed before, during and after all work, making recommendations and securing your approval before proceeding.

Common Air Conditioner Problems

AC Not Cooling

Your system runs but the air coming out isn't cold. This can be caused by low refrigerant, a dirty condenser coil, or a failing compressor.

AC Won't Turn On

No response when you adjust the thermostat. Common causes include a tripped breaker, a blown fuse, or a faulty thermostat.

Strange Noises

Grinding, squealing, or banging sounds from your unit. These often point to a worn belt, failing motor bearings, or loose internal components.

Short Cycling

Your AC turns on and off frequently without completing a full cooling cycle. This can be caused by an oversized unit, a dirty filter, or a refrigerant leak.

Frozen Evaporator Coil

Ice forming on your indoor coil restricts airflow and cooling capacity. Low refrigerant or restricted airflow from a clogged filter are typical causes.

Water Leaking Inside

Water pooling around your indoor unit usually means a clogged condensate drain line or a cracked drain pan that needs to be cleared or replaced.

What to Expect During a Repair Visit

Schedule Your Service Call

Call us or book online. We'll confirm a service window that works for your schedule and dispatch a technician to your home.

Diagnostic Assessment

Our technician performs a thorough inspection of your system, identifies the root cause of the problem, and explains what they've found in plain language.

Transparent Estimate

Before any work begins, you'll receive a detailed estimate with the cost of parts and labor. We won't proceed without your approval.

Complete the Repair

Once approved, we complete the repair and test the system to verify everything is operating correctly before we leave.

Follow-Up

All repairs come with a one-year warranty on parts and labor. If you experience any issues after the repair, we'll come back and make it right.

Should You Repair or Replace Your AC?

Consider a Repair If:

✓ Your system is less than 10 years old
✓ This is the first major issue you've experienced
✓ The repair cost is less than half the cost of a new system
✓ Your energy bills have been consistent

Consider Replacing If:

✗ Your system is 15 years old or older
✗ You've had multiple repairs in recent years
✗ Your system uses R-22 (Freon) refrigerant
✗ Your energy bills keep increasing

Not sure which option is right for you? Our technicians will give you an honest assessment during the repair visit.

Learn About AC Installation →

Need Help Right Now?

If your AC has completely stopped, you smell burning, or you have a safety concern, our emergency service is available around the clock, 24 hours a day, 7 days a week - including weekends and holidays.

Call (614) 245-5539 Emergency AC Service →

Related Cooling Services

AC Installation

If your system is beyond repair, we can help you choose and install a new air conditioner that fits your budget.

Learn More →

AC Tune-Up

Prevent future repairs with annual maintenance. A tune-up catches small problems before they become expensive fixes.

Learn More →

Why Choose Us for Your Air Conditioner Repair

We are constantly evolving and improving the way we do business.

24 Hour Service

24 hours a day, 7 days a week, and 365 days a year, you have Columbus's leading Air Conditioner repair specialists awaiting your call!
We Service Your Area

We service all of the Columbus metro, Columbus, Powell, Westerville, Grove City, Galloway, Pickerington, and more.
Affordable Repairs

After diagnosing the system, your technician will verify the repairs and cost before they perform the work. There are never any surprises at the end of the service!
One-Year Warranty

We stand by our work by offering a one-year warranty on all our repairs and extended repair warranties for our Maintenance Agreement holders.
Training

Fire & Ice's technicians go through on-going training year-round in the largest training facility in Central Ohio, also owned by Fire & Ice.
All Makes and Models

Fire & Ice can repair any Air Conditioner regardless of make and model!
Superior Service

With our accreditation and A+ rating from the Better Business Bureau, you can trust that your Air Conditioner is in good hands with Fire & Ice.

Frequently Asked Questions

: Several things can cause this, including low refrigerant levels, a dirty or frozen evaporator coil, a failing compressor, or a malfunctioning thermostat. A dirty air filter can also restrict airflow enough to reduce cooling performance. Our technicians will diagnose the specific cause and explain your options before starting any work.
: If your AC is over 10-12 years old and facing a major repair, replacement often makes more sense. Newer systems are significantly more efficient, which means lower monthly operating costs. We will walk you through both options and help you make the decision that fits your situation.
: Watch for warm air coming from vents, unusual sounds like grinding or hissing, water leaks around the unit, weak airflow, unpleasant odors, or your system cycling on and off frequently. If your energy bills spike unexpectedly, that can also indicate your AC is struggling and needs attention.
: Watch for warm air coming from vents, unusual sounds like grinding or hissing, water leaks around the unit, weak airflow, unpleasant odors, or your system cycling on and off frequently. If your energy bills spike unexpectedly, that can also indicate your AC is struggling and needs attention.
: We offer same-day and next-day appointments for AC repairs throughout the Columbus area, including emergency service for situations where your system has failed completely. During peak summer months, scheduling as early as possible helps ensure fast service.
: Most air conditioner repairs are completed in a single visit, typically within 1-2 hours. If a part needs to be ordered, we will schedule a follow-up appointment as quickly as possible.
: Yes, we offer emergency air conditioner repair service 24 hours a day, 7 days a week in the Columbus area. If your AC breaks down after hours, on weekends, or on holidays, call us and we will dispatch a technician.
: If your system is less than 10-12 years old and this is the first major issue, a repair is usually the better option. If your system is 15+ years old, uses R-22 refrigerant, or has needed multiple repairs recently, replacement may be more cost-effective. Our technicians will give you an honest recommendation.
: Yes, all of our air conditioner repairs come with a one-year warranty on parts and labor. Maintenance Agreement holders receive an extended repair warranty for additional peace of mind.

Become an HVAC Expert!

Prepare for your next HVAC project with educational resources from the Fire & Ice Learning Center, the most comprehensive library of residential HVAC information anywhere on the web.

Replacing Your AC Unit

What to Know Before Replacing Your Furnace

What to Know Before Buying a Heat Pump in 2026?

Ductless Mini-Splits: A Comprehensive Breakdown

View All Resources

Fire & Ice Heating, Cooling, Plumbing, and Electrical
Proudly Serving Central Ohio

At a population of nearly 1 million people (as of the most recent census), Columbus is one of the fastest-growing cities in the United States. Fire & Ice is proud to have served the area for nearly 20 years as it’s grown and continues to grow to accommodate its new and existing populace.

From keeping your home comfortable year-round to ensuring everything behind the walls works safely and efficiently, Fire & Ice is your one-stop solution for complete home services. Our experienced team provides expert heating and cooling installation, repair, and maintenance, along with trusted plumbing services for everything from routine fixes to major upgrades. We also offer professional electrical services to help keep your home powered, protected, and up to code, so you can enjoy peace of mind knowing all your essential systems are in good hands.

Fire & Ice is happy to be part of the Columbus community. As part of our local outreach, we support local organizations and charities, including the James Cancer Center, the Mid-Ohio Food Bank, the Arbor Day Foundation, and Disabled American Veterans.

We are committed to being Central Ohio's premiere home services contractor. At Fire & Ice Heating, Cooling, Plumbing, and Electrical,

"Your Trust Is Our Business"

CALL US

Speak with us at (614) 245-5539

CALL NOW

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Dave LeVeck

The team from Fire & Ice replaced our heating and air conditioning system in our nearly impossibly small furnace room (I feared they would have to remove our hot water tank and move the washer & dryer to get access to the furnace unit) and the outside was also a task because it required a crane to get the A/C unit on the roof of our condo. The team of pros from Fire & Ice were able to accomplish all of these unusual tasks and kept me fully informed on what was needed for them to get our units replaced. We highly recommend Fire & Ice. Dave & Sue LeVeck

Felicia Spinks

Fire an Ice installed my furnace two years ago so I decided to use them to install my new a/c. Bryan did a great job reviewing all my options and working to get the financing that worked for me. He was also very patient with me and answered all my questions. Demetrius and Will did an amazing job! Considering all the work they did, they were done in four hours. I’m very pleased and would recommend Fire and Ice to anyone needing HVAC services

Scott Krouse

The sales experience with Luke was great. The installation team of Demetrius, Tyler and Hassan was fantastic. They were on time, were very thorough and did a great job. They take pride in their work and it shows with the final product. They were very respectful, cleaned up and it was a pleasure having them in our house. I highly recommend all these employees and this company. The company is fortunate to have them.

Nicole Reese

Brandon was the one who installed our new furnace. He was punctual and very professional. Our new furnace is working great and couldn’t be happier with how it looks. Bryan the sales rep was very informational without being pushy and helped us make the best decision for our house. I recommend anyone who needs a new Hvac unit to call fire and ice.

Gary F

We had 2 AC systems relocated and replaced. Roger (our sales contact), spent most of the day with us calculating the load and measuring the house to ensure proper equipment sizing. Roger was very responsive in helping select a proper and sound location to install the new systems. He came out 3 times to answer questions and inspect the retaining wall/pad. On the day of install, Bryan, Nick and Luke were on time and very respectful of the home. They worked tirelessly the entire day (8am - 6pm) removing the old evaporator(s) and installing the new compressors. Everything was done neatly both inside and out. I would highly recommend their service to anyone considering a new system(s). We just followed up with a pair of new furnaces. Fast scheduling and efficient installation. Luke and Brandon protected the floor and cleaned up after the install.

Jon DeBarbrie

I had a positive experience with Fire and Ice in the past and my AC installation was even better. Brandon and DQ were very professional. Not only was the install super clean with an impressive 4 fitting duct bend sealed tight, but I needed to work from home during the install and I barely heard them throughout the day. I’ll be recommending F&I to all my friends.