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Celebrate 20 Years of Business With Fire & Ice

On our 20th anniversary, we want to showcase who Fire & Ice is, our history, the obstacles we have overcome, and what we’re doing for future generations. Read the full story below!

Celebrate 20 Years of Business With Fire & Ice

3 Minute read

Scott Merritt

Revised:

May 1st, 2024

Twenty years ago, I was down on my luck and needed to change the direction of where my life was heading. That’s when I was walking down Morse Road and saw a sign outside a technical school building that said, “Classes Start Monday.” 

While I wasn’t entirely sure what the classes were, I just knew I wanted a change. I walked in the double doors and asked about the sign out front. They had two types of paths I could follow: medical technology or a skilled trade, also known as HVAC. Can you guess which one I chose? 

My journey began with the graduation of one man, a red pickup truck, a garage, and a dream. Today, that dream has blossomed into a thriving enterprise, Fire & Ice Heating and Air Conditioning, with its own building and warehouse, a team of 44 dedicated professionals, a fleet of 40 company vehicles, and a service area of over 26 communities within Columbus, Ohio, which is a testament to our ongoing commitment to service and excellence.  

HVAC isn't our only passion; we are also committed to our environment and future generations. To show this dedication, we sponsor over 200 miles of Columbus highways and are dedicated to picking up over four tons of trash every month. Furthermore, we plant 1,000 trees every year and recycle all the materials we can, including but not limited to cardboard, precious metals, old systems, and electrical waste.  

As our slogan goes, “Your Trust Is Our Business,” and we pride ourselves on being the most trustworthy, honest, and reliable HVAC company in the Columbus Metropolitan area. However, we couldn’t have become this big of a company without you, our loyal customers. 

Every installation, maintenance call, and service inquiry has helped us improve and expand our capabilities. The feedback and trust from our customers have been instrumental in refining our services and enhancing our reputation in the community. 

At Fire & Ice, we don’t cut corners and are the ones who will do it right, or we won’t do it at all. Your continued patronage and recommendations have truly shaped us, allowing us to reach new heights and accomplish our goals to serve you better.  

Your trust in us not only motivates us to maintain our high standards on every job we complete, but it also fuels our commitment to continuous improvement and innovation in our services. 

Thank you for your continued support throughout the past 20 years, and here’s to 20 more!  

Sincerely, 
Scott Merritt (Owner & Founder)

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Over 3500 Reviews!
4.9 average on Google

Denise Boley

Kyle has been my service repairman previously and again he provided excellent service. He is always polite and informative. I would give him an A+!

Mark McCann

Jimmy did an outstanding job as usual. Very responsive on a weekend. I absolutely trust their honesty and integrity.

Laurence Blackman

From start to finish the process was very simple. Our comfort consultant Rodger was great. He helped us understand the flaws in our old HVAC system and helped us choose the right product to replace it with. Our installers arrived not only ahead of the original time but also did a great job in getting everything installed right and were able to get things done ahead of the original finish time. It was a true pleasureto have them in our home. We look forward to doing business with Fire & Ice in the future.

Laura Davis

Jimmy was awesome! He got stuck at the nearby train tracks and was afraid he would be late so he proactively called to tell me. My little yappy dogs were horrible and he wasn’t even phased. He squatted down to pet them and they were best friends by the time he left. On top of that I knew he was going to tell us that we needed a new unit, but I appreciated that he explained why to me and did ask to just speak to my husband. That respect as a woman is everything! Highly recommended!

Mary Chandler

Fire & Ice did a great job replacing the blower motor on my dad's furnace. Of coursethe motor decided to quit during the first hot spell which is a very busy time for all heating and A/C companies. We were able to get someone to come out the same day we called and diagnose the problem. They confirmed that they had the part andcould replace it in about a week. Everyone we dealt with at the company was very pleasant and knowledgeable.

Gerald Ruskan

Very through and professional. Isaac explained everything in easy-to-understand terms. We decided to sign up for the service plan.

Jim Sargent

Davon was very professional and personable. My service was going to be $230 but he told me about the monthly $25 service contract and what it included and it was ano brainer, my service visit only cost me $25 instead of $230. Shoot....he's like family now...lol

Jessica Parker

James was very professional and thorough; we’ve had a very positive experience with Fire and Ice thus far- from installing the AC/Furnace and maintaining them.